SMA GRID-CONNECT-BOX 12 Instructions D'emploi page 35

SMA Solar Technology AG
13 Contact
If you have technical problems with our products, please contact the SMA Service Line. The following data is required
in order to provide you with the necessary assistance:
• Box
– Device type
– Serial number
• Battery inverter:
– Device type
– Quantity
• PV inverter:
– Device type
– Quantity
• Electrical loads:
– Device type
– Quantity
• Type, power and maximum current for the generator (if present)
• Multicluster Box (if available)
– Device type
– Serial number
• Batteries:
– Type
– Nominal capacity and nominal voltage (with lead-acid batteries)
Deutschland SMA Solar Technology AG
Österreich Niestetal
Schweiz Sunny Boy, Sunny Mini Central,
Sunny Tripower: +49 561 9522‑1499
Monitoring Systems
(Kommunikationsprodukte):
+49 561 9522‑2499
Hybrid Controller
(PV-Diesel-Hybridsysteme):
+49 561 9522-3199
Sunny Island, Sunny Boy Storage,
Sunny Backup:
+49 561 9522-399
Sunny Central, Sunny Central Storage:
+49 561 9522-299
SMA Online Service Center:
www.SMA-Service.com
Operating manual
Belgien SMA Benelux BVBA/SPRL
Belgique Mechelen
België +32 15 286 730
Luxemburg SMA Online Service Center:
www.SMA-Service.com
Luxembourg
Nederland
Česko SMA Service Partner TERMS a.s.
Magyarország +420 387 6 85 111
Slovensko SMA Online Service Center:
www.SMA-Service.com
Türkiye SMA Service Partner DEKOM Ltd. Şti.
+90 24 22430605
SMA Online Service Center:
www.SMA-Service.com
GRID-BOX-12-3-20-BE-xx-12
13 Contact
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