Q. Is it ok to put my humidifying discs in the dish-
washer?
A. The manufacturer of this appliance does NOT recom
mend it. The plates can only be placed in a dishwasher
where the temperature is no greater than 131°F / 55ºC.
If the temperature is any hotter than this, the plates will
melt. Place the plates in a sink filled with warm water
and white vinegar or EZCal and EZCal PRO and either
let them soak or spin the plates in this solution. Or, add
white vinegar or EZCal and EZCal PRO to the water in
the base of the unit and let the unit run for an hour to
clean the plates.
It is good to have calcium deposits built up on the
plates as it will capture more particles from the air and
add more moisture to the air.
Q. Humidity level is not changing or does not reach
the desired humidity level
A. If the water tank needs refilling more than once per
day, the unit is working properly and the climatic con
dition in the room has an influence on the humidity.
Reasons for low humidity level:
• air circulation is very high (air is fully exchanged se
veral times per day – the humidifier needs to starts its
work from scratch)
• insulation of home (see air circulation)
• open space with high ceilings (not only the footage of
the room counts but also the height) – highrise buil
dings require more humidification.
• open windows – works similar to air circulation (if it
is very cold outside don't open the window more than
2 times per day for 3 minutes)
• big difference between outside temperature and inside
temperature – the colder the air the less moisture it
is capable to hold and the more the air is heated up
the lower is the percentage of relative humidity (=
the amount of water vapor in the air, compared to the
amount the air could hold if it was totally saturated)
• position of the unit – if it is placed close to a door, win
dow or air vent. This increases the air circulation.
Q. Can this unit be used all year round?
A. Yes, the unit can be used all year round. The unit pro
duces relative humidity which means that the air will
only take as much moisture as it can hold. The unit
will not overhumidify the air.
For troubleshooting, see chapter «Troubleshooting».
Accessories
Q. What is EZCal and EZCal PRO?
A. There is a sample packet of EZCal included in the
packaging of your humidifier. EZCal and EZCal PRO are
used for cleaning and descaling any of the humidifiers
and cleans mineral buildup. EZCal and EZCal PRO are
the only recommended cleaning and descaling solu
tion. Do NOT use any other cleaning solutions since it
can damage the product. Any use of cleaning solutions
apart from EZCal and EZCal PRO will void the warranty.
Instructions for using are on the packet. Only use 1 pa
cket for 32oz of water. Do not change the ratio. It can
also be used for other humidifier brands. Thoroughly
rinse the base with tap water and make sure no EZCal
and EZCal PRO residues remains in the base! EZCal
and EZCal PRO are available at selected retail stores
and online www.boneco.us.
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