Troubleshooting - Krups SAVOY EC314 Mode D'emploi

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How to descale your KRUPS coffee maker
■ Remove the filter cartridge. Fig. 26.
■ Use the KRUPS descaling solution® or 17 fl. oz of white vinegar diluted in 17 fl.oz of cold or water at room
temperature or 1.5 oz of citric acid diluted in 17 fl. oz until complete dissolution of crystals. Fig. 27.
■ Pour the solution into the water tank (without coffee). Fig. 28.
■ Press the CLEAN button (o) and then the BREW button (k) to start the descaling cycle. Fig. 29.
■ The cycle lasts for 30 min.
■ Please wait until the end of the cycle.
■ If the water tank is not empty, please launch another descaling cycle by pressing CLEAN button.
■ To rinse the machine, run 2 full 12 cups cycles with water but without coffee. Fig. 30.
■ Repeat the operation if needed.
■ Replace the filter cartridge. Fig. 34 and 35.
■ The warranty does not cover coffee makers that do not work, or do so poorly, due to lack of
descaling.
DUO FILTER CARTRIDGE
■ Your appliance allows you to filter with the DuoFilter filters : double action filter – reduces chlorine and
scaling – based on active plant ingredients. This Duo Filter allows you to luxuriate in the most delicate
aromas of your coffee and reduces the need to descale.
■ In its upper part, the filter cartridge support is equipped with an indicator for replacement of the cartridge.
■ Select the number of the month when you replace the filter. It will display the month when you should
change your filter according to water hardness. Fig. 33.
■ To change the filter, remove the DuoFilter from the tank. Fig. 32.
■ Open it by unlatching and opening the lower part and replacing it. Fig. 34.
IMPORTANT :
The DuoFilter filter must only be used with water.
Your coffee maker operates even if the water filter is not installed.
If you have not used your coffee machine for over a month, rinse the DuoFilter filter under
running water.
It is recommended not to leave the DuoFilter water filter in place for over 5 months.
The duo filter can cause the water to flow slow, excess steam, high noise lever. The filter may
need to be replace.

9. TROUBLESHOOTING

PROBLEM
The coffee does not brew or
the appliance does not turn
on.
The appliance seems to leak.
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SOLUTION
■ Make sure the appliance is well connected to a working outlet and that
it is in the "ON" position.
■ The water tank is empty.
■ There is a power outage.
■ Unplug the machine, then plug it back in.
■ The clock should be reprogrammed after a power outage.
■ The automatic stop feature has turned off the appliance. Turn off the
appliance and then turn it back on to make more coffee. For more
information, please consult the "Making Coffee" section.
■ Make sure the water tank has not been filled beyond the maximum
limit.