Hozelock Pulsar Plus Mode D'emploi page 13

PROBLEMS / SOLUTIONS
Problems
Little or no
spraying
The spraying is not
straight
Leaks
Safety valve
defective
WARRANTY
Extended contractual warranty
We guarantee our products for 3 years. In the
event of failure to present proof of the product
date of purchase, the warranty is effective
from the product date of manufacture (stated
underneath the product) (Fig. 24).
The contractual warranty does not apply in the
following cases:
- Normal wear parts: seals, valves, handle, nozzle,
piping, carrying straps, rod and lever,
-The products that are used in violation of the
technical recommendations,
- Products used improperly,
- Products not undergoing regular maintenance,
- Damage to products (impacts, drops, crushing,
etc.) caused due to negligence, improper
maintenance, improper or abnormal use of the
product,
Solutions
Make sure that all the
connectors are fully
tightened.
Make sure that all the
seals are lubricated and
clean and are not
damaged or worn.
Replace them
if necessary (contact
the customer service
department).
Clean the nozzle and the
filters.
Clean the nozzle.
Make sure that all the
connectors are fully
tightened.
Make sure that all the
seals are lubricated and
clean and are not
damaged or worn.
Replace them
if necessary (contact
the customer service
department).
DANGER: Do not pressurise
the apparatus again.
Contact the customer
service department.
- The replacement of a component after losing a
component of the sprayer.
Warranty activation
Contact your retailer to apply your warranty.
Please keep your proof of purchase (invoice
or legible till receipt), as this will be required
in the event of a claim under the Contractual
Warranty.
A product under warranty that has been
repaired or replaced, remains guaranteed for the
remaining duration and under the original terms
of the Contractual Warranty granted at the time
of purchase.
All returned products become the property of
HOZELOCK when replaced by a new product.
+ SPECIFIC CASES
Australia:
Our goods come with guarantees that cannot
be excluded under the Australia Consumer Law.
You are entitled to a replacement or refund for a
major failure and for compensation for any other
reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired
or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a
major failure.
Hozelock Australia Pty Ltd
(ABN 83 154 891 648).
Unit 42 / 74 Indian Drive,
Keysborough Victoria 3173
Phone: 1300 275175
Email: australiamail@hozelock.com
New Zealand:
The manufacturer's warranty is in addition to
the rights and remedies provided by the New
Zealand Consumer Guarantees Act Distributed
in New Zealand by:
Horticom (Company No. 463657)
651 Rosebank Road, Avondale, Auckland 1026
Phone: 09 828 4408
Email: service@horticom.co.nz
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