Statement Of Warranty - Hozelock Pure 5L Mode D'emploi

Problems
Leaks
Safety valve
defective
WARRANTIES
EXTENDED COVER
Guarantee period and scope:
- We guarantee our products for a period
specified in the specific manual attached to
the product or on the product from their date
of purchase (Compulsory Cover extended to 2
years + Extension of our Contractual Warranty).
- On failure to present proof of the date of
purchase of the products, the Warranty is
effective from the date of manufacture of the
product (stated underneath the product).
Warranty disclaimer:
This Warranty does not cover:
- Normal wear parts: seals, valves, handle, nozzle,
piping, carrying straps, rod and lever,
- Modified products,
- Products whose use contradicts the technical
recommendations stipulated in the User
Manuals accompanying the product,
- Products used improperly,
- Products not undergoing regular maintenance,
- Product deteriorations (impacts, falls, crushing,
etc.) originating from negligence, improper
maintenance, improper use or abnormal use of
the product,
- The replacement of a component after losing a
component of the sprayer.
Warranty activation:
- We ask that you keep proof of purchase
(invoice or legible till receipt), as this will be
requested on activation of the Contractual
Warranty.
- A product under warranty that has been
repaired or replaced, remains guaranteed for
the remaining duration and under the original
conditions of the Contractual Warranty granted
at the time of purchase. All returned products
become the property of HOZELOCK-EXEL when
replaced by a new product.
Legal Warranty
- The Mandatory Cover, the conditions of which are
recalled hereinabove, does not replace the Legal
Warranty.
Solutions
Make sure that all the
connectors are fully
tightened.
Make sure that all the
seals are lubricated and
clean and are not
damaged or worn.
Replace them if
necessary (contact
the customer service
department).
DANGER: Do not pressurise
the apparatus again.
Contact the customer
service department.

STATEMENT OF WARRANTY

General Terms and Conditions
Hozelock provides a manufacturer's warranty
to the initial purchaser for each new product
produced by Hozelock that is sold by an
authorised Hozelock supplier in Australia or New
Zealand. This warranty provides such initial
purchaser with a guarantee against faulty
workmanship in manufacture and/or defective
components for the warranty period from the
date of purchase.
The benefits given by this manufacturer's
warranty are in addition to other rights and
remedies of the consumer under a law in relation
to the goods to which this warranty relates.
Making a Claim
If any product supplied by Hozelock is found to
be defective due to faulty manufacture and/
or defective components within the warranty
period, Hozelock will repair or replace the
product to the customer providing:
• proof of purchase is provided to Hozelock or its
authorized supplier of the relevant goods
• the fault is not caused by misuse, neglect,
adjustments and or modification by the
consumer
• the consumer presents the defective product
at the premises of the authorised supplier of
that relevant Hozelock product
• failure has not occurred through normal wear
and tear.
The product will be repaired or replaced at
Hozelock's cost however any costs incurred to
obtain warranty consideration or service is the
consumer's responsibility, including shipping and
handling, travel expense, lost time, or pickup and
delivery.
Australia
Our goods come with guarantees that cannot
be excluded under the Australia Consumer Law.
You are entitled to a replacement or refund for
a major failure and for compensation for any
other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired
or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a
major failure.
Hozelock Australia Pty Ltd (ABN 83 154 891 648)
Unit 42 / 74 Indian Drive
Keysborough Victoria 3173
Phone: 1300 275175
Email: australiamail@hozelock.com
New Zealand
The manufacturer's warranty is in addition to
the rights and remedies provided by the New
Zealand Consumer Guarantees Act
Distributed in New Zealand by:
Horticom (Company No. 463657)
651 Rosebank Road, Avondale, Auckland 1026
Phone: 09 828 4408
8