Siemens DE1821515 Notice De Montage Et D'utilisation page 12

A fault, what to do?
Attention! Repairs must only be carried out by an authorised technician. Improper repairs can lead to risk of
serious injury to the user.
If your appliance does not operate as required, it is often due to a very minor problem. Please check whether you can remedy the
fault yourself by using the following guidelines. You will save yourself the costs of an unnecessary visit by customer service personnel.
Fault
Water flow-rate is too low.
The desired water temperature
is set, but it is not reached.
The display is blank
The water is not warm.
From time to time, cold water
flows out.
The set temperature, for in-
stance 41.0 °C flashes. The tem-
perature of the water leaving
the tap is higher than the set
temperature.
Winter operation:The desired
water temperature leaving the
tap is no longer reached.
E02
E03–E04
E05–E07
E08
E09
E10–E11
E12–E13
If the fault could not be eliminated, please call customer service.
12
en
Cause
The filter in either the water tap or
the showerhead is clogged.
The filter in the heating system is
clogged.
The continuous-flow heater is
connected to a thermostatically-
controlled water faucet.
The fuse in the fusebox has
triggered/blown.
The appliance's automatic circuit
breaker has been tripped.
The fuse in the fusebox has
tripped/blown.
The air sensor in the appliance
detects air in the water and mo-
mentarily switches the heating
element off.
The temperature of the water sup-
plying the continuous-flow heater
is higher than the set temperature
(e. g. due to pre-warmed water sup-
plied from a solar water heater).
The supply temperature has
reduced.
No thermostatic premixer available
The supply temperature to the con-
tinuous-flow heater is higher than
55 °C (e. g. due to pre-warmed water
supplied from a solar water heater).
The supply temperature to the con-
tinuous-flow heater is higher than
55 °C (e. g. due to pre-warmed water
supplied from a solar water heater).
Temperature sensor defective
Electronic malfunction
Frost damage
The water supply sensor measures
a temperature on ≤ 0 °C.
Temperature sensor/
electronics defective
Bubble detection triggers.
Electronic malfunction
Solution
Remove the filter and either
clean it or descale it.
Get a servicing expert to clean the
filter.
Set the temperature on the continu-
ous-flow heater to "60 °C".
Check the fuse in the fusebox.
Get the appliance's automatic circuit
breaker checked by an electrician.
Check the fuse in the fusebox.
After a few seconds, the continu-
ous-flow heater automatically goes
back into operation.
The thermostatic premixer in the
domestic supply must be set ac-
cordingly to lower temperatures.
Reduce the water flow on the taps
until the desired water temperature
is reached.
Install a thermostatic premixer in
the domestic supply.
The thermostatic premixer in the
domestic supply must be set ac-
cordingly to lower temperatures.
Please contact customer service.
Please contact customer service.
The appliance is defective! Switch
off the water supply immediately
and disconnect the appliance from
the electrical supply (also refer to
the safety instructions)
Please contact customer service.
Please contact customer service.
Disconnect the appliance from the
electrical supply.
Open the warm water tap fully for
venting purposes and flush out the
appliance thoroughly for 1 minute.
Switch the power back on again.
Please contact customer service.
Who
Customer
Servicing expert
Customer
Customer
Servicing expert
Customer
Continuous-
flow heater au-
tomatically re-
solves problem
Customer
Customer
Customer
Customer
Service
Customer
Service
Customer/
Servicing expert
Customer
Service
Customer/
Servicing expert
Customer
Service