Troubleshooting - Napoleon EFL42 Instructions D'installation Et D'opération

9.0 TROUBLESHOOTING

TURN OFF THE APPLIANCE COMPLETELY AND LET COOL BEFORE SERVICING. ONLY A
QUALIFIED SERVICE PERSON SHOULD SERVICE AND REPAIR THIS ELECTRIC APPLIANCE.
SYMPTOM
Dim or no fl ame
Ember bed is not
glowing or dimming
No warm air coming
out of appliance
Appliance turns off
and will not turn on
Appliance will not
come on when
switch is fl ipped to
ON
Remote control
does not work
Heater shuts off
automatically
!
PROBLEM
Drum LED's are burnt out
Ember LED's are burnt out
Room temperature is higher
than the appliance setting (if
it is set to room temperature)
Heater is burnt out
Appliance has overheated
and safety device has
caused the thermal switch to
disconnect
House circuit breaker has
tripped
Appliance's fuse has blown
Appliance is not plugged into
an electrical outlet
Appliance has overheated
and safety device has
caused the thermal switch to
disconnect
Circuit board is burnt out
Low batteries
Room is too warm
WARNING
TEST SOLUTION
Inspect the LED's inside the fl ame generation cylinder drum
(W010-2918) and replace them if necessary
Inspect the ember bed LED's (W405-0008) and replace them if
necessary
Set the appliance to a high or low heat setting.
Inspect the burner and heater assembly (W062-0047) and
replace it if necessary
Unplug the appliance, allow appliance to cool for 15 minutes,
then plug it back in
Reset house circuit breaker
Replace the fuse
Check plug and plug it in
Unplug the appliance, allow appliance to cool for 15 minutes,
then plug it back in
Inspect the circuit board (W190-0050) and replace it if
necessary
Replace batteries in remote control
The heater has a built-in thermostat so it will shut off
automatically once the pre-set temperature is reached. It will
also turn on automatically if the room temperature drops below
the pre-set temperature
15
EN
W415-1179 / 01.15.13