Ezviz C3X Guide Rapide page 163

Thank you for purchasing Hangzhou EZVIZ Software Co., Ltd. ("EZVIZ") products.
This limited warranty ("warranty") gives you, the original purchaser of the EZVIZ
product, specific legal rights. You may also have other legal rights that vary by
state, province or jurisdiction. This warranty applies only to the original purchaser
of the product. "Original purchaser" means any consumer having purchased
the EZVIZ product from an authorized seller. The disclaimers, exclusions, and
limitations of liability under this warranty will not apply to the extent prohibited by
applicable law. No distributor, reseller, agent, or employee is authorized to make
any modification, extension, or addition to this warranty.
Your EZVIZ product is warranted for a period of two (2) years from the date of
purchase against defects in materials and workmanship, or such longer period as
may be required by law in the country or state where this product is sold, when
used normally in accordance with user manual.
You can request warranty service by contacting our Customer Service.
For any defective EZVIZ products under warranty, EZVIZ will, at its option, (i)
repair or replace your product free of charge; (ii) exchange your product with a
functional equivalent product; or (iii) refund the original purchase price, provided
you provide the original purchase receipt or copy, a brief explanation of the defect,
and return the product in its original packaging. At EZVIZ's sole discretion, repair
or replacement may be made with a new or refurbished product or components.
This warranty does not cover the shipping cost, insurance, or any other incidental
charges incurred by you in returning the product.
Except where prohibited by applicable law, this is your sole and exclusive remedy
for breach of this warranty. Any product that has either been repaired or replaced
under this warranty will be covered by the terms of this warranty for the longer
of ninety (90) days from the date of delivery or the remaining original warranty
period.
This warranty does not apply and is void:
• If the warranty claim is made outside the warranty period or if the proof of
purchase is not provided;
• For any malfunction, defect, or failure caused by or resulting from the evidence
of impact; mishandling; tampering; use contrary to the applicable instruction
manual; incorrect power line voltage; accident; loss; theft; fire; flood; or other
Acts of God; shipping damage; or damage resulting from repairs performed by
unauthorized personnel;
• For any consumable parts, such as batteries, where the malfunction is due to
the normal aging of the product;
• Cosmetic damage, including but not limited to scratches, dents, and broken
plastic on ports;
• Any software, even if packaged or sold with EZVIZ hardware;
• For any other damages free from defects in material or workmanship;
• Routine cleaning, normal cosmetic and mechanical wear and tear.
Please do not hesitate to contact your seller or our Customer Service, with any
questions.
LIMITED WARRANTY