Returns - KNF SC 920 G Mode D'emploi

Vacuum Pump System SC 920G
Translation of original Operating Instructions, English, KNF 334631-334633 07/21

12. Returns

Preparing for return
1. Flush the vacuum system with air for a few minutes (if
necessary for safety reasons: with inert gas) at atmospheric
pressure to free the pump head of dangerous or aggressive
gases (see Chapter 9.2.1. Flushing Vacuum pump system).
Please contact your KNF sales partner if the vacuum
system cannot be flushed due to damage.
2. Remove the vacuum system.
3. Clean the vacuum system (see Chapter 9.2.2. Cleaning
Vacuum pump system)
4. Send the pump together with the completed Health and Safety
Clearance and Decontamination Form to KNF, stating the
nature of the transferred medium.
5. Pack the device securely to prevent further damage to the
product. If necessary, request original packaging for a fee.
Returns
KNF shall undertake to repair the vacuum system only under the
condition that the customer presents a certificate regarding the
medium that is pumped and the cleaning of the vacuum system.
Please follow the instructions at knf.com/repairs here.
Contact your KNF sales partner directly if you require additional
support for your return service.
Returns
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