Remote Diagnostics; Information On Data Protection - Thermador TCM24PS Mode D'emploi

en Home Connect
Note:
If remote start is switched off, only the
operating statuses of the fully automatic
coffee machine are displayed in the Home
Connect app�
● Press button A to open the menu�
● Select "Home Connect" with the touch
button K or L�
● Press touch button M�
The Home Connect menu appears in the
display�
● Select "Remote start" with the touch
button K or L�
● Press touch button M to switch on�
● Press button A to close the menu�
Appliance information
Display for network and appliance
information
● Press button A to open the menu�
● Select "Home Connect" with the touch
button K or L�
● Press touch button M�
The Home Connect menu appears in the
display�
● Select "Home Connect appliance
information" with the touch button K or
L�
● Press touch button M to make a
selection�
The SSID, IP, MAC address and serial
number of the appliance are displayed for a
few seconds�
● Press button A to close the menu�
Display
The top right-hand corner of the display
shows the Home Connect status with a
symbol:
Connected to the network
Not connected to the network
No connection to server
22

Remote diagnostics

In the event of faults, Customer Service
can use remote diagnostics to access your
appliance� Contact Customer Service and
ensure that your appliance is connected to
the Home Connect server and check that
the remote diagnostics service is available
in your country�
For more information and to check whether
the remote diagnostics service is available
in your country, please visit the Help &
Support area of the Home Connect website
for your country: www.home-connect.com

Information on data protection

When the fully automatic coffee machine
is connected for the first time to a Wi-Fi
network which is connected to the Internet,
the appliance transmits the following cate-
gories of data to the Home Connect server
(initial registration):
● Unique appliance identification
(consisting of appliance codes as well as
the MAC address of the installed Wi-Fi
communication module)�
● Security certificate of the Wi-Fi commu-
nication module (to ensure a secure IT
connection)�
● The current software and hardware
version of the fully automatic coffee
machine�
● Status of any previous resetting to the
factory settings�
This initial registration prepares the Home
Connect functions for use and is only
required when you want to use these Home
Connect functions for the first time.
Note:
Please note that the Home Connect
functions can only be used in conjunction
with the Home Connect app� Information
on data protection can be accessed in the
Home Connect app�
2.4 GHz band: 100 mW max.