U.S.Robotics 5661A Mode D'emploi page 36

• With your computer turned off, try installing the modem in another PCI slot.
• Check your computer manual to make sure that the PCI slot is configured properly.
• If an available IRQ does not exist, you may need to remove, disable, or relocate another
device. Refer to that device's documentation for more information about removing,
disabling, or relocating it.
My software isn't recognizing my modem.
Possible solution:
Your communications software may not function properly if you have more than one version of
the software installed, you are using an older version, or you have more than one
communications application installed on your system. We highly recommend using the
communications software provided with your modem on the Installation CD-ROM.
Possible solution:
Your software's COM port settings may be incorrect. There should be a place in the Setup section
of your software that addresses port settings. Make sure the software's port settings match those
for your modem. To check which COM port your modem is using, check the settings as described
in the beginning of the "Troubleshooting" section of this guide. Check your communication
software's documentation for instructions on adjusting the port settings in your software.
Possible solution:
If you are using software which uses a Windows modem description and you had a previous
modem installed, you may need to update your software's setting to reflect the use of the U.S.
Robotics V.92 PCI Modem.
Possible solution:
If you are using Windows-based software which has its own list of modems to select from, you
may need to update the software for use with this modem. For best operation, select Standard
Modem or Hayes Compatible from the list of manufacturers. You may also need to select the
modem's COM port. To check which COM port your modem is using, check the settings as
described in the beginning of the "Troubleshooting" section of this guide.
Possible solution:
Windows 95/98/Me
If you are using Dial-Up Networking, it may not be configured correctly. Check your configuration
and make sure you have your new U.S. Robotics modem selected. Double-click My Computer,
Windows Me users double-click Control Panel, all Windows users double-click Dial-Up
Networking, right-click the connection you are trying to use, and click Properties.
Windows 2000/XP
Make sure you have uninstalled all previously installed modems from your system.
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