Troubleshooting Guide; Warranty Information - BriskHeat FGDH Série Manuel D'utilisation

TROUBLESHOOTING GUIDE

Please read this guide prior to contacting BriskHeat
commonly asked questions. If you are unable to identify the problem or need additional
assistance, please contact your local distributor/ representative or BriskHeat
(toll free, U.S. / Canada) or 1-614-294-3376 (Worldwide), or bhtsales1@briskheat.com.
PROBLEM SOLUTION(S)
Does not heat Verify heater is connected to proper voltage. The identification
label located on the power cord displays the heater's voltage
requirement.
Check to see if there is a resistance reading (not an open
circuit) in heater using an ohm meter.
Circuit breaker is tripping Validate that the circuit breaker is capable of handling the amp
requirement of heater. The identification label located on the
power cord displays the heater's amperage requirement.
Examine heater and cord for any damage.
Does not fit Confirm that the heater provided was designed to fit around
your specified drum.
If the heater was designed for the specified drum, please call
1-800-848-7673 or 614-294-3376 for further assistance.
Something has lightly spilled To remove spillage from heater surface use any typical
household cleaner, that does not contain any silicone rubber
on exterior or interior
dissolving type ingredients, with a clean cloth.
®
© BriskHeat Corporation. All rights reserved.
Full-Coverage Drum Heater
(FGDH, FGPDH, FGDDC Series)
®
. This guide is designed to answer the most
®
at 1-800-848-7673
9

WARRANTY INFORMATION

BriskHeat warrants to the original purchaser of this product for the period of eighteen (18)
months from date of shipment or twelve (12) months from date of installation, whichever comes
first. BriskHeat's obligation and the exclusive remedy under this warranty shall be limited to the
repair or replacement, at BriskHeat's option, of any parts of the product which may prove
defective under prescribed use and service following BriskHeat's examination, is determined by
BriskHeat to be defective. The complete details of the warranty can be found online at
www.briskheat.com or by contacting BriskHeat at 1-800-848-7673 (toll free, U.S. / Canada) or
1-614-294-3376 (Worldwide).
Corporate Headquarters:
4800 Hilton Corporate Dr.
Columbus, OH 43232, U.S.A.
Toll Free: 800-848-7673
Phone: 614-294-3376
Fax: 614-294-3807
Email: bhtsales1@briskheat.com
®
© BriskHeat Corporation. All rights reserved.
Full-Coverage Drum Heater
(FGDH, FGPDH, FGDDC Series)
Europe:
P.O. Box 420124
44275 Dortmund, Germany
10