Troubleshooting Guide; Warranty Information - BriskHeat Custom Serie Manuel D'instructions

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TROUBLESHOOTING GUIDE

Please read this guide prior to contacting BriskHeat
commonly asked questions. If you need additional assistance, please contact your local distributor/
representative or contact BriskHeat at 1-800-848-7673 (Toll free US / Canada) or 614-294-3376
(Worldwide), or by email at bhtsales1@briskheat.com.
PROBLEM
SOLUTION(S)
Does not heat
Verify heater is connected to proper voltage. The identification label located
on the power cord displays the heater's voltage requirement.
Using an ohm meter, check to see if there is a resistance
reading (not an open circuit) in the heater.
If external temperature controlling device is installed, ensure the heaters
control dial is in the maximum heating position.
Circuit breaker is
Validate that the circuit breaker is capable of handling the amp requirement
tripping
of heater. The identification label located on the power cord displays the
heater's amperage requirement.
Examine heater and cord for any damage.
Does not fit
Confirm that the heater provided was designed to fit around your specified
drum.
If the heater was designed for the specified drum, please call
1-800-848-7673 or 614-294-3376 for further assistance.
®
© BriskHeat
Corporation. All rights reserved.
Silicone Rubber Drum and Pail Heaters
®
. This guide is designed to answer the most
11

WARRANTY INFORMATION

BriskHeat warrants to the original purchaser of this product for the period of eighteen (18) months from
date of shipment or twelve (12) months from date of installation, whichever comes first. BriskHeat's
obligation and the exclusive remedy under this warranty shall be limited to the repair or replacement, at
BriskHeat's option, of any parts of the product which may prove defective under prescribed use and
service following BriskHeat's examination, is determined by BriskHeat to be defective. The complete
details of the warranty can be found online at www.briskheat.com or by contacting us at 1-800-848-7673
(toll free, U.S. / Canada) or 1-614-294-3376 (Worldwide).
Corporate Headquarters:
4800 Hilton Corporate Dr.
Columbus, OH 43232, U.S.A.
Toll Free: 800-848-7673
Phone: 614-294-3376
Fax: 614-294-3807
Email: bhtsales1@briskheat.com
®
© BriskHeat
Corporation. All rights reserved.
Silicone Rubber Drum and Pail Heaters
Europe:
P.O. Box 420124
44275 Dortmund, Germany
12
PN:11663 Rev D APR 2017

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