Pando PVMAV 45-18 Manuel D'utilisation Et Installation page 302

INOXPAN S.L.
12. AFTER SALES TECHNICAL SERVICE (SAT) AND GUARANTEE:
INOXPAN S.L., thank you for choosing our brand and for trusting a Pando product, standard of Quality,
Design & Innovation, a brand honoring his origins and commitments.
TERMS OF THIS WARRANTY:
This product comes with a warranty of 3 year as from the date of purchase covering all product
defect affecting its performance. To validate the same is mandatory to apply the purchasing invoice or
buying ticket before the official Customer Service engineer.
During the above mentioned period, the Company pledge to repair or replace at no cost any defective part
whose cause is due to vice or manufacturing product flaw to make it work fine again, as well as the
necessary labour cost and expenses involved in said repairing or replacement.
PANDO WARRANTY EXEMPTIONS:
It shall not be covered by the warranty or may be cause of cancelation of such, any of the following
case scenarios, thus being the user the one taking charge of any material cost, labour and customer
service travel expenses:
- Installation or performing reviews, extractor hood or ducting cleaning or maintenance.
- Failures or defects caused by not respecting or following the safety instructions, product use and
maintenance manual recommendations.
- Whenever the product is orientated to commercial or non-residential use, to which it is not made for.
- Product malfunction caused by not following the instructions, recommendations and/or norms shown
in the appliance manuals.
- Issues arising from any unappropriated product or smoke ducting installation
- Issues and faults produced by carriage or moves, and/or product handling by non-authorised
personnel to this company or the brand Pando.
- Bumps, dents, scratches, or broken glasses
- Other alien bodies present in the interior or exterior of the product
- The product or any peripheral associated device, like in-line motors- might not be accessible, either
due to elements impeding easy and safe access. All necessary means to access by the Pando
authorised engineer shall be on account and responsibility of the user.
- Wiring inadequate handling and internal motor connections, remote or roof, and extractor hood.
- Wear and tear aesthetical parts, like lighting screens, filters and lamps.
- Rust, stains, tone changes produced by the use of inadequate non recommended corrosive cleaning
products without the right protection, as those containing chemical corrosive agents, and /or exposure
to the sea breeze (saltpetre).
- Issues or malfunction produced by variations of main supply, or natural and random causes from
weather or geological origin, as storms, lightning, earthquakes, floods, etc
- Products whose origin is resale, used appliance, or displays with more than two years since their date
of manufacturing.
INOXPAN, S.L., remains expressly excluded from any liability over any eventual damage any direct or
indirect to persons or materials produced by inadequate product handling and use.
Official Pando Customer Service Contact Details
SPAIN, PORTUGAL Y ANDORRA:
https://www.pando.es/asistencia-tecnica/
OTHER COUNTRIES / AUTRES PAYS
EN
https://www.pando.es/en/after-sales-services/
FR
https://www.pando.es/fr/service-apres-vente/
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WINE CABINETS