Solving Problems; Dell Diagnostics - Dell OptiPlex 320 Guide Rapide

Jumper Setting
PSWD
1
RTCRST
1
jumpered

Solving Problems

Dell provides a number of tools to help you if your computer does not perform as expected. For the latest
troubleshooting information available for your computer, see the Dell Support website at
support.dell.com.
If computer problems occur that require help from Dell, write a detailed description of the error, beep
codes, or diagnostics light patterns, record your Express Service Code and Service Tag below, and then
contact Dell from the same location as your computer. For information on contacting Dell, see your
online User's Guide.
For an example of the Express Service Code and Service Tag, see "Finding Information" on page 5.
Express Service Code:
Service Tag:

Dell Diagnostics

CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in "Solving Problems" in your online
User's Guide and run the Dell Diagnostics before you contact Dell for technical assistance. For
information on contacting Dell, see your online User's Guide.
NOTICE:
The Dell Diagnostics works only on Dell™ computers.
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Quick Reference Guide
Description
Password features are enabled
(default setting).
Password features are disabled.
The real-time clock has been
enabled (default setting).
The real-time clock is being reset
(jumpered temporarily).
unjumpered
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