Troubleshooting
If you encounter a problem, try doing these things first:
•
Make sure all cables and other connected devices are properly and securely connected.
•
Make sure you are using Turret as described in this user guide.
•
Make sure your other devices or media are working properly.
•
If you believe Turret is not working properly, check the following table for your problem and
solution.
Problem:
Power does not turn on.
Turret does not produce any
sound, or the sound is distorted.
Sound from the microphone is not
heard.
Video from the camera does not
appear.
8
Solution:
Make sure Turret's power input is properly connected to a
power outlet using the included power adapter.
Make sure all cable and device connections are secure and
correct.
Make sure none of the cables are damaged.
Make sure the settings on your loudspeaker, mixer, etc. are
correct.
Make sure you have selected Turret as an audio playback
device in your computer or software.
Make sure the Microphone is turned on.
Make sure you have set Turret as an audio recording device
in your computer or software.
Make sure the Camera is turned on.
Make sure you have set Turret as your video capture device
in your computer software.