Troubleshooting - Invacare Softform Active 2 Manuel D'utilisation

5 MAINTENANCE AND TROUBLESHOOTING
5.2

Troubleshooting

DANGER
DO NOT attempt to dismantle the power unit. Failure to comply will invalidate the warranty and may result in death or
serious injury.
PROBLEM
Mattress not inflating
Not alternating properly
No power
(Turn off power switch to stop the
beep alarm.)
No Audible Alarm
Can't Enter Menu
Low Pressure Alarm. "Low Pres-
sure" displayed with audible beeps
Invacare® Softform Active™2
CAUSE
Mattress hose disconnected
Air hose kinked or split
Major leak in the air cushions
Has power, however, power unit does not come on
Not alternating, solenoid malfunction
No air, power unit malfunction
Power unit off
Power cord disconnected
No power in the power source
Power outage
Rechargeable Battery Defective
System not ready
Disconnection of CPR or mattress hose disconnected
SOLUTION
Connect hose connectors and lock them in place
Unkink hose or replace split hose
Replace leaking air cells.
Send power unit back to factory for repair
Send power unit back to factory for repair
Send unit for repair
Check power source and turn on unit
Connect power cord to the power source
Check power source has power and turn on unit.
Wait till the power source has power
Fit new alarm PCB
*NB Battery Not serviceable
Wait until set up is complete and "System Ok" is
displayed.
Ensure connections are made and secured.
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Part No 1171748