Dell Latitude L400 Guide De L'utilisateur page 29

including accident, abuse, misuse, problems with electrical power, servicing not
authorized by Dell, usage not in accordance with product instructions, failure to per-
form required preventive maintenance, and problems caused by use of parts and
components not supplied by Dell.
This limited warranty does not cover any items that are in one or more of the follow-
ing categories: software; external devices (except as specifically noted); accessories
or parts added to a Dell computer after the computer is shipped from Dell; accesso-
ries or parts added to a Dell computer through Dell's system integration department;
accessories or parts that are not installed in the Dell factory; or DellWare products.
Monitors, keyboards, and mice that are Dell-branded or that are included on Dell's
standard price list are covered under this limited warranty; all other monitors, key-
boards, and mice (including those sold through the DellWare program) are not
covered. Batteries are covered only during the initial one-year period of this limited
warranty.
Coverage During Year One
During the one-year period beginning on the invoice date, Dell will repair or replace
products covered under this limited warranty that are returned to Dell's facility. To
request warranty service, you must call Dell's Customer Technical Support within the
warranty period. Refer to the section titled "Contacting Dell" in your computer's
online guide to find the appropriate telephone number for obtaining customer assis-
tance. If warranty service is required, Dell will issue a Return Material Authorization
Number. You must ship the products back to Dell in their original or equivalent packag-
ing, prepay shipping charges, and insure the shipment or accept the risk of loss or
damage during shipment. Dell will ship the repaired or replacement products to you
freight prepaid if you use an address in Canada, where applicable. Shipments to other
locations will be made freight collect.
NOTE: Before you ship the product(s) to Dell, back up the data on the hard-disk
drive(s) and any other storage device(s) in the product(s). Remove any removable
media, such as diskettes, CDs, or PC Cards. Dell does not accept liability for lost data
or software.
Dell owns all parts removed from repaired products. Dell uses new and reconditioned
parts made by various manufacturers in performing warranty repairs and building
replacement products. If Dell repairs or replaces a product, its warranty term is not
extended.
Coverage During Years Two and Three
During the second and third years of this limited warranty, Dell will provide, on an
exchange basis and subject to Dell's Exchange Policy in effect on the date of the
exchange, replacement parts for the Dell hardware product(s) covered under this lim-
ited warranty when a part requires replacement. You must report each instance of
hardware failure to Dell's Customer Technical Support in advance to obtain Dell's con-
currence that a part should be replaced and to have Dell ship the replacement part.
Dell will ship parts (freight prepaid) if you use an address in Canada, where applicable.
Shipments to other locations will be made freight collect. Dell will include a prepaid
shipping container with each replacement part for your use in returning the replaced
part to Dell. Replacement parts are new or reconditioned. Dell may provide
support.dell.com Dell Latitude L400 Advanced Port Replicator User's Guide 1-27