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Important Information
We are legally obliged to include disposal and
warranty information as well as EU declaration of
conformity with the use instructions in different
countries for every unit.
Please find this information on the following
pages.
2-Year
Warranty
Purchase
The
manufacturer/retailer
product for two years from date of purchase. This
warranty includes all malfunctions caused by
defective components or incorrect functions
within the warranty period excluding wear and
tear, such as exhausted batteries, scratches on
the display, defective casing, broken antenna and
defects due to external effects such as corrosion,
over voltage through improper external power
supply or the use of unsuitable accessories.
Defects due to unintended use are also excluded
from the warranty.
Please contact your local dealer for warranty
claims. The dealer will repair or exchange the
product or forward it to an authorized service
center.
You can also contact our service partner directly.
Please include your proof of purchase with the
product and describe the malfunction as clearly
as possible.
WEEE And Recycling
The European laws do not allow any
more the disposal of old or defective
electric or electronic devices with the
household waste. Return your product to
a municipal collection point for recycling
to dispose of it. This system is financed by the
industry
and
responsible disposal and the recycling of
valuable raw materials.
From
Date
guarantees
ensures
environmentally
Service Address And Technical Hotline
(for units sold in Germany)
PST professional support technologies GmbH
Breitscheider Weg 117a
D - 40885 Ratingen
Contact
our
01805-012204 (14 cent/minute from German
fixed
network)
Of
alan-service@ps-tech.de.
Before returning a product check in chapter
this
"Troubleshooting" for some easy steps and tests
or contact our hotline.
© 2011 Alan Electronics GmbH
service
hotline
or
e-mail
by
phone
at
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