Quality Control - Vortice VHD Notice D'emploi Et D'entretien

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Quality Control

RECEPTION AND VERIFICATION OF TH FAN: The fans are sent correctly packaged and the delivery is always at
client's risk and account. Therefore, it is advised that when the merchandize is received it is carefully examined to
check no damage or missing pieces have occurred during transportation. Any claims regarding transportation must
be done immediately by the client directly to the transport agency or insurance company.
TRANSPORTATION AND STORING: The transport agency and intermediaries that have been involved in the
process of transportation and storing until final destination are liable for any damages incurred during this process.
They should also be responsible for all the necessary paperwork involved to attend and solve with the client all the
damages incurred not covered by the manufacturer's guarantee. Any hits or bumps can damage the most sensible
components of the fan like the bearings, motors, transmission (only VHT, VCMAPT, and VCMAPT),or the rotating
pieces like the turbines or propellers (elements that can be deformed or stuck resulting in their unbalancing). While
being stored until later installation, the protection must be guaranteed against: dust, rain, UV rays (direct exposing
to sun), high atmospheric humidity, and sudden changes of temperature. These harmful agents are the main cause
of sudden deterioration of the fan as they can damage it by rusting the components and deteriorating the coatings.
It is advised to always handle with care and according to each model of fan depending of the detailed orientation
graphs. All fans depending on the weight and constructive characteristics will be supplied in individual boxes or
pallets. In addition they can also have some anchoring points strategically located for easier manipulation with a
crane or a pulley block.
FUNCTIONING: All fans before delivery are submitted to an electric security and functioning test. Hence if the fan
has not suffered any damage during transportation and is installed correctly following these instructions, the correct
functioning is assured.
BALANCING: The rotating element "propeller or turbine" of the fan has dynamically balanced and may experience
some residual unbalancing within the accepted tolerances according to the regulations ISO1940-1 and ISO10816-
1, quality Q 2.5 or Q 6.3 depending on the models. Still it is advised to verify before installing it by manually rotating
such element and check that no friction or any bumps or deformation appear due to transportation damage.
NOTE: Do not install nor turn on the fan if any damage is visible, check first with our technical department
GUARANTEE: Vortice will always supply the requested fan and in accordance to all specifications that the service
or installation requires. Therefore, all elements used in the chosen model are only suitable for the working conditions
specified by the client in the purchase order.
NOTE: Vortice is exempt of any responsibility of any possible accident caused by the wrong manipulation of the fan
and/or for non-compliance of all the warning and security regulations detailed in this manual.
GUARANTEE PERIOD: The fans are guaranteed for 1 year after the purchasing date (keep the invoice). Such pe-
riod will expire even if the fan has not been installed nor used immediately after its acquisition at Vortice
The guarantee will not be valid if there is any damage or breakdown of the fan or third parties affected by wrong
use or inadequate purpose, normal worn out, overcharge or any external manipulation not done by Vortice technical
dept. The obligation inherent in this guarantee is limited to the replacement of defective parts previously examined
by our specialists.
MAINTENANCE: possible modifications and repairing services of the fan must always be done by trained specia-
lists. During the guarantee period of the fan, repairing can only be done under previous consent from VORTICE and
by authorised shops and staff.
NOTE: Vortice will always determine where any repairing should be done on fans that still have a valid guarantee
as well as the transport agency used for the moving if needed. This guarantee not cover the
transport cost of any small fans to the suggested technical service.
NEW MATERIAL RETURNS: If there is a mistake from the client´ side, a 25% depreciation will be applied on the
new material returned. The transportcosts
will be assumed by the client.
NON CONFORMITY RETURNS: Returns of non conformity material will only be accepted whenever there is an ad-
ministrative error, change or supplying mistake, if previously agreed by our commercial dept or SALES REPRE-
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