Customer Service - EUFY RoboVac 15C Manuel D'utilisation

English
- When using a network extender/repeater, make sure the network name (SSID) and
password are the same as your primary network.
- The firewall and port settings of your Wi-Fi router allow RoboVac to connect with
the Eufy servers.
Network Security Requirement
- WPA and WPA2 using TKIP, PSK, AES/CCMP encryption.
- WEP EAP (Enterprise Authentication Protocol) is not supported.
Wi-Fi Channels
- The FCC requires that all wireless devices in the United States operate on the 1-11
wireless spectrum channels.
- Some countries outside North America can use spectrum channels higher than
channel 11. Refer to your local regulatory agency to determine which channels are
accessible.
- A future software release will support access to channels above 11 for users outside
North America. Until then, use channels 1-11.
If you cannot control RoboVac with your smartphone, try the solutions below to solve the
problem. If the problem persists, contact the eufy service center for help.
Wi-Fi Status
Cause
Light
Solid blue RoboVac has connected
to your router, but cannot
access the Internet.
Rapidly flashing RoboVac cannot connect
blue to your wireless router.
Slowly flashing Wi-Fi connection is reset
blue or has not been set up
before.
• RoboVac is turned off.
Off
• RoboVac's power level
is low.
• RoboVac is in Sleep
mode.
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Solutions
• Check if your router is connected to the
Internet.
• Check with your Internet provider to
see if there is any Internet connection
problem.
• Check if you have modified your
network name and password.
• Reset Wi-Fi connection if necessary.
Refer to the "Use Your RoboVac with
the EufyHome App > Reset the Wi-Fi
connection" section in this manual.
• Set up Wi-Fi connection with RoboVac.
Refer to the "Use Your RoboVac with
the EufyHome App" section in this
manual.
• Reset Wi-Fi connection if necessary.
Refer to the "Use Your RoboVac with
the EufyHome App > Reset the Wi-Fi
connection" section in this manual.
• Charge RoboVac by attaching it to
the Charging Base. Make sure the
main power switch on the bottom of
RoboVac is turned on.
Specifications
Product Model
Input
Battery Voltage
Power Consumption
Battery Type
Dust Collector Capacity
Cleaning Time
Charging Time
Input
Output

Customer Service

For FAQs and more information, please visit www.eufylife.com.
@EufyO cial @EufyO cial
Anker Innovations Limited
Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong
English
T2120
19 V 0.6 A
DC 14.4 V
40 W
DC 14.4 V
Li-ion 2600 mAh
0.6 L
Max. 100 mins
300 - 360 mins
19 V 0.6 A
19 V 0.6 A
@EufyO cial @EufyO cial
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