Troubleshooting; Refrigerator Operation - Jennair W11312506A Instructions D'utilisation

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual, or visit http://jennair.custhelp.com. In Canada, visit www.jennair.ca (website may not be
compatible with some mobile devices).
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
JennAir Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
The refrigerator will not operate
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
■ Power cord unplugged? Plug into a grounded 3 prong outlet.
■ Is outlet working? Plug in a lamp to see if the outlet is
working.
■ Household fuse blown or circuit breaker tripped? Replace
the fuse or reset the circuit breaker. If the problem continues,
call an electrician.
■ Are controls on? Make sure the refrigerator controls are on.
See "Using the Controls."
■ New installation? Allow 24 hours following installation for the
refrigerator to cool completely.
NOTE: Adjusting the temperature controls to coldest setting
will not cool either compartment more quickly.
The motor seems to run too much
Your new refrigerator may run longer than your old one due to
its high-efficiency compressor and fans. The unit may run even
longer if the room is warm, a large food load is added, doors are
opened often, or if the doors have been left open.

TROUBLESHOOTING

In Canada:

Refrigerator Operation

Refrigerator noise has been reduced over the years. Due to
this reduction, you may hear intermittent noises from your new
refrigerator that you did not notice from your old model. Below
are listed some normal sounds with explanations.
■ Buzzing - heard when the water valve opens to fill the ice
■ Pulsating - fans/compressor adjusting to optimize
■ Hissing/Rattling - flow of refrigerant, movement of water
■ Sizzling/Gurgling - water dripping on the heater during
■ Popping - contraction/expansion of inside walls, especially
■ Water running - may be heard when ice melts during the
■ Creaking/Cracking - occurs as ice is being ejected from the
■ Door blocked open? Move food packages away from door.
■ Bin or shelf in the way? Push bin or shelf back in the correct
■ Gaskets dirty or sticky? Clean gaskets and contact surfaces
JennAir Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
The refrigerator seems noisy
maker
performance
lines, or from items placed on top of the refrigerator
defrost cycle
during initial cool-down
defrost cycle and water runs into the drain pan
ice maker mold.
The doors will not close completely
position.
The doors are difficult to open
WARNING
Explosion Hazard
Use non ammable cleaner.
Failure to do so can result in death, explosion, or re.
with mild soap and warm water. Rinse and dry with soft cloth.
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