d) Trouble shooting guide
These appliances are built to the very highest of standards. There are no user serviceable
parts. Follow these steps if the unit fails to operate:
Check the instructions have been followed correctly.
-
Check that the fuse has not blown.
-
Check that the mains supply is functional.
-
5) WARRANTY AND CUSTOMER RELATIONS
a) Warranty
This product is covered by your distributor. For more details, please refer to the
warranty conditions supplied.
•
Service calls
Any repairs that are made to your appliance must be handled by a qualified professional
authorised to work on the brand.
When you call, mention your appliance's "Service" reference, as well as its serial number
"Nr".
This information appears on the manufacturer's nameplate which can be found stuck
behind the machine.
b) Customer relations
To find out more about all the brand's products you can visit our website:
www.brandt.com
To communicate:
You may visit our website
You may e-mail us:
You may write us at the following address:
Or phone us from Monday to Friday from 8:30 am to 6:00 pm :
BRANDT FRANCE
89 Boulevard Franklin Roosevelt - 92500 Rueil-Malmaison
www.brandt.com
relations.consommateurs@groupebrandt.com
Service Consommateurs BRANDT
5 av des Béthunes,
CS 69 526
95 060 CERGY PONTOISE CEDEX
- SAS with a capital of 1.000.000 Euros
26
and go to the "CONTACT" section