Frequently Asked Questions - Petsafe PBC17-16447 Manuel D'utilisation

FREQUENTLY ASKED QUESTIONS

How old does a dog
have to be before using
the bark control collar?
Will the bark control
collar work for my dog?
Can I attach a lead to
the bark control collar?
Warranty
Three Year Non-Transferable Limited Warranty
This Product has the benefit of a limited manufacturer's warranty. Complete details of the
warranty applicable to this Product and its terms can be found at petsafe.com and/or are
available by contacting your local Customer Care Centre.
• Radio Systems PetSafe Europe Ltd, 2nd Floor, Elgee Building, Market Square, Dundalk,
Co. Louth, A91 YR9X Ireland
• Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932 USA
Australia/New Zealand – In compliance with the Australian Consumer Law, Warranties
Against Defects, effective January 1, 2012, warranty details of this Product are as follows:
Radio Systems Australia Pty Ltd. (hereinafter referred to as "Radio Systems") warrants to the
original retail purchaser, and not any other purchaser or subsequent owner, that its Product,
when subject to normal and proper residential use, will be free from defects in material
or workmanship for a period of three (3) years from the purchase date. An "original retail
consumer purchaser" is a person or entity who originally purchases the Product, or a gift
recipient of a new Product that is unopened and in its original packaging. When serviced by
Radio Systems Customer Service, Radio Systems covers labour and parts for the first three
years of ownership; after the first three years, a service or upgrade charge will apply relative
to replacement of the Product with new or refurbished items at Radio Systems' sole discretion.
The limited warranty is non-transferable and shall automatically terminate if the original retail
consumer purchaser resells the Radio Systems Product or transfers the property on which the
Radio Systems Product is installed. This Limited Warranty excludes accidental damage due to
dog chews; lightning damage; or neglect, alteration, and misuse. Consumers who purchase
products outside of Australia, New Zealand, or from an unauthorised dealer will need to return
the Product to the original place of purchase for any warranty issues.
Please note that Radio Systems does not provide refunds, replacements, or upgrades for
change of mind, or for any other reason outside of these Warranty terms.
• Your dog should be at least 6 months old before using the
bark control collar. The collar may be too large for dogs
under 3.6 kg.
• The bark control collar is safe and effective for most breeds
and sizes of dogs, though it may be too large for dogs
under 3.6 kg to wear comfortably.
• No. This can result in pulling the Contact Points too tightly
against your dog's neck. Attach a lead to a separate, non-
metallic collar or a harness, making sure the extra collar
does not put pressure on the Contact Points.
petsafe.com
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