• The remote control is shower proof only. It is only designed to remain a short time in the rain. Put it in a dry
place as soon as possible. If the remote control falls into the water, it could be damaged in an irreversible way.
• Your dog should not wear a tag, metallic collar, or any other kind of collar together with the CANICOM 5
training collar.
• Avoid placing the remote control or the all-in-one accessory close to objects sensitive to magnetic fields
which could be irreversibly damaged.
• Do not place or keep the unit in places exposed to high temperatures.
• NUM'AXES advises to use the same type and same brand of batteries as those supplied in your new
purchased product. Other brands of batteries may not operate or may not be completely compatible with
your product. You can purchase the suitable batteries from NUM'AXES or from your distributor.
• Remove the batteries from the remote control and receiver collar if you are not using the appliance for 3
months or more.
• It is necessary to replace the batteries every two years, even if the unit has not been used for long periods.
• Never leave discharged batteries in the unit (remote control and receiver collar): they could damage your
product.
●
Maintenance
• Avoid cleaning the unit with volatile liquids such as solvents or cleaning fluids. Use a soft cloth and neutral
detergent.
• The strap can be hand-washed with soapy water.
• In order to maintain water tightness, we recommend the replacement of the seal located on the receiver collar
battery cover every year.
●
Troubleshooting
Should your product stop working or develop a fault, first read this guide over, and then check the batteries and
replace them if necessary. Also check that you are using the product correctly.
If you encounter any problems, re-code the receiver collar with the remote control (Ref. Coding procedure).
If the problem persists, contact your distributor or check out on www.numaxes.com.
You can also contact NUM'AXES at +33.2.38.69.96.27 or by Email export@numaxes.com.
Depending on the extent of the malfunction, you may have to return the product for service and repair.
For all repairs, please supply the following:
- the complete product
- the proof of purchase (invoice or sales receipt)
If you omit one of these items, the After Sales Service will have to invoice you for any repair costs incurred.
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