Scratches or dark stains on the glass-ce-
ramic cause no effect on how the appli-
ance operates.
To remove the dirt:
1. – Remove immediately: melted plastic,
plastic foil, and food with sugar. If not,
the dirt can cause damage to the appli-
ance. Use a special scraper for the
glass . Put the scraper on the glass sur-
face at an acute angle and move the
blade on the surface .
Troubleshooting
Problem
You cannot activate the appliance
or operate it.
An acoustic signal sounds and the
appliance deactivates.
An acoustic signal sounds when
the appliance is deactivated.
The appliance deactivates.
The residual heat indicator does
not come on.
The heat setting changes between
two levels.
The sensor fields become hot.
comes on.
comes on.
comes on.
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2. Clean the appliance with a moist cloth and
3. At the end rub the appliance dry with a
Possible cause
You touched 2 or more sensor
fields at the same time.
There is water or fat stains on the
control panel.
You put something on one or
more sensor fields.
You put something on the sensor
field
.
The cooking zone is not hot be-
cause it operated only for a short
time.
The Power management is acti-
vated.
The cookware is too large or you
put it too near to the controls.
The Automatic Switch Off oper-
ates.
The Child Safety Device or the
Lock function operates.
No cookware is on the cooking
zone.
The cookware is incorrect.
The diameter of the bottom of the
cookware is too small for the
cooking zone.
– Remove after the appliance is suffi-
ciently cool: limescale rings , water
rings, fat stains, shiny metallic discolora-
tions. Use a special cleaning agent for
glass ceramic or stainless steel.
some detergent.
clean cloth.
Activate the appliance again and
set the heat setting in less than 10
seconds.
Touch only one sensor field.
Clean the control panel.
Remove the object from the sensor
fields.
Remove the object from the sensor
field.
If the cooking zone operated suffi-
ciently long to be hot, speak to the
service centre.
Refer to "Power management".
Put large cookware on the rear
cooking zones if necessary.
Deactivate the appliance and acti-
vate it again.
Refer to the chapter "Daily Use".
Put cookware on the cooking zone.
Use the correct cookware.
Move cookware to a smaller cook-
ing zone.
Remedy
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