11.2. Check System Messages
Code
Check System
DC voltage too high
Check System
DC voltage too low
Check System
Drive is overheated
Check System
Drive overload
Check System
Pump failed to start
Check System
Motor phase lost
Check System
Processor failed
Check System
Communication failed
Check System
Memory failed
Check System
Drive comm failed
Check System
Error code XX
Note: All errors can be manually reset by pressing Stop/Resume when the error message is shown, or by cycling
power applied to the pump after the error has occurred. Under certain circumstances, the "Drive overload" error can
only be reset by cycling power applied to the pump. If the troubleshooting steps listed above do not help to resolve
the error condition, then the problem may be internal to the motor/drive. Contact Hayward Technical Service at
(908) 355-7995 for additional assistance.
12. Product Registration
DATE OF INSTALLATION
INITIAL PRESSURE GAUGE READING (CLEAN FILTER)
PUMP MODEL
*Retain this Warranty Certificate in a safe and convenient location for your records
Page 30 of 32
Troubleshooting
Indicates that the DC bus voltage is too high. Verify that line voltage is within 10% (104-126
VAC) of pump rated voltage at the terminal block.
Indicates that the DC bus voltage is too low. Verify that line voltage is within 10% (104-126
VAC) of pump rated voltage at the terminal block. Also, verify that power supply connections
are properly made at the circuit breaker as well as at the terminal block.
Indicates that the internal components of the drive have become overheated. Motor airflow
path should be checked for obstructions and cleared if present. Check ambient temperature
and verify against motor nameplate (50°C/122°F).
Indicates that motor current is too high. Check impeller, diffuser, shaft seal, and motor for any
issues or binding.
Indicates that the drive was not able to start the motor. Check impeller, diffuser, shaft seal,
and motor for any issues or binding.
Indicates that one of the motor phases is open and that the motor/drive may need to be
replaced. Contact Hayward Technical Service for additional assistance.
Indicates that there is a problem with the processor in the motor/drive, and that the
motor/drive may need to be replaced. Contact Hayward Technical Service for assistance.
Indicates that there are communication problems between the user interface and motor/drive.
Connections between the user interface and motor/drive should be verified.
Indicates that the drive memory has been damaged or corrupted, and that the motor/drive
may need to be replaced. Contact Hayward Technical Service for additional assistance.
Indicates that there are communication problems inside the motor/drive, and that the
motor/drive may need to be replaced. Contact Hayward Technical Service for assistance.
Indicates that the user interface is receiving an error from the motor/drive that it does not
understand. Contact Hayward Technical Service for additional assistance.
____________________
__________________
USE ONLY HAYWARD GENUINE REPLACEMENT PARTS
Super Pump VS Variable Speed Pump
_______________________
IS26115VSP Rev-A