6.3 Safety instructions for maintenance
o Check the mains connection cable for damage from time to time. Never operate the
device when the cable is damaged. A damaged cable must immediately be replaced
by customer service or a qualified electrician to avoid dangers.
o In case of damage or malfunction, please contact your stockist or our customer
service centre. Pay attention to the troubleshooting tips in pt. 7.
o Only a qualified technician and using original spare parts and accessories should
carry out repairs and maintenance of the device. Do not attempt to repair the
device yourself.
7. Possible Malfunctions
Error
message
E01
E02
E03
E05
Cause
• Momentary low voltage
(<160V).
• Momentary high voltage
(> 270V).
• The device becomes too
hot (e.g. due to blocked
ventilation slots)
• Parts are damaged (e.g.
transistor).
• The overheating
protection turns on in the
power module (> 150° C).
The device turns off.
Solution
• Remove the device from the socket
(pull the plug!). After a few minutes,
reconnect the device to the socket.
• Remove the device from the socket
(pull the plug!). After a few minutes,
reconnect the device to the socket.
• Clear/unblock ventilation slots.
Leave the device for a few minutes
to cool. The device is ready for use
again.
If the error message after cooling
the device still appears on the
display, contact the salesperson.
• Contact the salesperson.
• Remove the cookware from the
cooking surface. Leave the device
for a few minutes to cool. The
device is ready for use again.
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