GRE Mariposa Manuel D'installation page 40

5.3 The following situations are not expressly to be considered as defects:
a) temporary phenomena of exudation of the pool liner, which can be seen in particular at first filling and in the first
weeks of use of the product.
b) variations in the original color of pool liner and sunbed fabric due to its natural ageing, prolonged exposure to sunlight
and/or weather and the continuous use of chemical treatment and/or cleaning products.
c) oxidation of metal parts due to lack of or insufficient maintenance or maintenance not carried out in accordance with
the instructions of the product and/or the diligence required by the nature of the product.
d) all the finishing parts of the products are mainly handmade. In this sense, some imperfections in these parts are to be
considered as an intrinsic and accepted characteristic of the product. They do not affect the intended use of the product.
5.4 The following situations are not included in the GUARANTEE: cuts in the liner, assembly and filter connections, filling
with water, installations of finishes parts, wintering, maintenance.
5.5 In order to correct evaluate the defect and to proceed to the eventuality repairing and/or replacing under warranty,
is required by the consumer to provide with complete photographic documentation of the defect, in the state of use of
the product itself.
6. ASSISTANCE REQUESTS UNDER THE GUARANTEE – EXPIRY
6.1 In order to be covered by the guarantee, the consumer shall have to report any product defects or faults by contac-
ting the seller.
6.2 To request assistance, a copy of the receipt or delivery document issued by the seller from whom the Consumer
purchased the product must be provided. All assistance requests not accompanied by such documents may only be
processed as "not under guarantee".
6.3 Interventions made during the term of this guarantee, as indicated in the point 4 (duration), will not result in a further
extension of the guarantee on the replaced and/or repaired parts.
6.4 Period for change: 8 business day in the context of replacing a defective component. The disassembly and assembly
are not the responsibility of GRE.
KEEP YOUR MANUAL WITH SERIAL NUMBER AND THE PURCHASE JUSTIFICATION (PAYEMENT RECEIPT)
FOR ANY TYPE OF RECLAMATION.
7. ASSISTANCE UNDER GUARANTEE - ADDITIONAL COSTS
7.1 The assistance under guarantee depends upon GRE ascertaining via its authorized technical service centres & dea-
lers that the product faults or defects are covered by the guarantee.
7.2 After sales service in guarantee (after justification and receipt of purchase): deliver costs will be supported by the
client, return costs will be paid by GRE (for those parts covered by the guarantee plan).
7.3 Should the product be installed in a poorly accessible location, or together with rare or valuable materials, the expen-
ses, such as, for example, those incurred for the removal, transportation and repositioning of the product in its original
point of installation, as well as the cost of repairing the rare and/or valuable materials, shall be payable by the Consumer.
7.4 After sales service without guarantee: delivery/return costs will be supported by the Consumer. The parts will be
invoiced according to the current price list.
8. DAMAGE LIABILITY
GRE shall not be held responsible for any direct or indirect injury and damage to persons, pets and/or objects caused
by failure to observe all the directions indicated in documentation relating to the product, especially warnings given in
connection with assembly, installation, use and maintenance of the product itself, and/or following use of the product
that does not comply with the diligence required by the nature of the same.
9. APPLICABLE LAW – COURT WITH JURISDICTION
The Guarantee is governed by Italian law and the court of Cremona (CR) in Italy shall have sole jurisdiction in the event
of any dispute relating to it.
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