4. GUARANTEE DURATION
4.1 The guarantee period is 2 YEARS (TWO) in all the other original parts included in the pool kit.
Specific Liner warranty: 2 years for the seams and water tightness in normal conditions of use. The guarantee does
not include: Ripping, tears, breakages, stains (caused by pouring treatment products directly into the water), stains
linked to the growth of algae, stains related to the decomposition of foreign bodies in contact with the liner, stains and
decolouring resulting from the action of oxidising products, colour maintenance and wear due to friction of the material
over diverse surfaces.
4.2 The guarantee period, for the different durations mentioned above, starts from the date of purchase of the product,
proven by a regular invoice.
5. EXCEPTION AND INAPPLICABILITY OF THE GUARANTEE
5.1 The following situations are expressly not covered by the guarantee:
a) second-hand products and/or ex-display products;
b) costs arising from the works necessary for restoring and/or repairing the product.
c) any transport costs for the product to be repaired and/or replaced as well as any repair personnel expenses, in every
place.
5.2 Guarantee does not apply in all cases where the defect is not directly attributable to GRE and, in particular, in all
cases where the defect has been caused by:
a) damage and/or breakages incurred during transportation and/or installation (scratches, dents, etc.);
b) incorrect assembly and/or installation or not performed in accordance with the instructions provided by GRE in the
relevant installation manuals;
c) incorrect or improper use or use not in accordance with the instructions provided by GRE in the relevant use and
maintenance manuals, or for purposes different than normal domestic use;
d) normal wear and tear due to use or non-use of the product;
e) problems due to dirt, limescale, scratches or abrasions, which have arisen during the use of product or due to direct
exposure to atmospheric agents (direct sunlight, excessive heat, etc.), or caused by unsuitable cleaning products; War-
ning: the cuts on the sunbed are characteristic of the product. They do not represent a defect; therefore, they do not
entitle to any warranty claim.
f) lack of or insufficient or improper maintenance, or maintenance not carried out in accordance with the instructions
provided by GRE in the relevant manual and/or with the diligence required by the nature of the product;
g) inadequate and unsuitable use of the product, a deterioration of the product due to negligence, a wear and tear of
parts due to the presence of limestone, without the due precautions, can't determine the sending requests of spare
parts for product recovery under warranty. Warning: the pump and its parts, in particular the impeller inside it, may be
damaged by limescale, foreign bodies, excessive or insufficient use of chemical product;
h) any damage caused to product from frost or the inappropriate use of chemicals are excluded from this guarantee;
i) charges due to the emptying, filling and chemical treatment of water are never covered by this guarantee;
l) other causes that are not ascribable to GRE such as, for example, modifications directly made by the consumer or third
parts, tampering, chemical or physical aggression, knocks, vandalism, misuse, etc.
m) the possible formation of molds, more or less persistent, on the pool liner due to the particular positioning of the
product, atmospheric conditions, lack of maintenance, non-compliance with the operating and maintenance instructions,
are not covered from the guarantee;
n) this guarantee will not be valid if non-original parts & accessories are installed with the product.
o) Possible failures due to dry running of the filtration pump. The filtration pump of this product can never operate wi-
thout water. This practice may irreversibly affect the pump itself and does not give rise to any warranty claim.
p) Warning: in the event of a malfunction, it is forbidden to cut the cables of the electrical components. In this case the
component itself can never be covered by the warranty.
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