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The temperature inside the
freezer cabinet is not low
enough.
The normal operating sound
changes or becomes louder.
Transporting the appliance
To prevent damage to the unit during transport, ensure that all accessories and components inside
and around the appliance are securely fastened.
The unit must only be transported in its vertical position; do not tilt any more than 30°.
Once the unit has been positioned, wait for about 30 minutes before it is connected to the mains.
If the unit has been tilted more than 30° during transport, allow it to stand in an upright position for
at least 4 hours before it is connected to the mains.
Disposal
This appliance has been manufactured from recyclable materials. After removing the plug
from the wall socket, the unit should be rendered unusable by cutting off the power cord
before disposing of it through special waste collection points in accordance with local
regulations. The refrigerant and the chemical agent in the insulation foam must be disposed of
through a competent agency. Take special care not to damage the cooling circuit before the unit is
handed over for such disposal.
Guarantee
This product is guaranteed against defects in materials and workmanship for a period of two years
from the date of purchase. Under this guarantee the manufacturer undertakes to repair or replace
any parts found to be defective, providing the product is returned to one of our authorised service
centres. This guarantee is only valid if the appliance has been used in accordance with the
instructions, and provided that it has not been modified, repaired or interfered with by any
unauthorised person, or damaged through misuse.
This guarantee naturally does not cover wear and tear, nor breakables such as glass and ceramic
items, bulbs etc. This guarantee does not affect your statutory rights, nor any legal rights you may
have as a consumer under applicable national legislation governing the purchase of goods. If the
product fails to operate and needs to be returned, pack it carefully, enclosing your name and address
and the reason for return. If within the guarantee period, please also provide the guarantee card and
proof of purchase.
Information needed by the Customer Service Department
Should repairs to the appliance become necessary, please contact our Customer Service Department,
providing a detailed fault description and quoting the model number KS ... on the rating plate of the
appliance (see picture). This information will help us to handle your request efficiently.
–
Too much food has been stored in the appliance.
–
The doors are not properly closed.
–
There is too much dust on the condenser.
–
Insufficient ventilation: the unit is too close to a wall or other
structure or object.
–
The temperature control is set too low.
–
Check for proper positioning (uneven floor?).
–
Are any adjacent objects affected by the running of the
cooling unit (i.e. causing them to vibrate?)
–
Are there any objects on top of the unit which might be
vibrating?
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