en
Simple troubleshooting
Problem
Display shows
Refill beans!
although
the bean container (1) is full,
or the grinding unit does not
grind the beans.
No hot water dispensed.
Too little or no milk froth.
Coffee dispensing slows to
a trickle or stops completely.
Coffee has no "crema".
If you are unable to solve the problem, please call the hotline.
Cause
Beans are not falling into
the grinding unit
(beans too oily).
The milk frother (6) is soiled. Clean the milk frother (6),
The milk frother (6) is soiled. Clean the milk frother (6),
Buildup of limescale in the
appliance.
Milk unsuitable for frothing.
The milk frother (6) is not
correctly assembled.
Coffee is ground too finely.
Preground coffee is too
fine.
Buildup of limescale in the
appliance.
Unsuitable type of coffee.
The beans are no longer
fresh.
The grinding setting is not
suitable for the beans.
Solution
Gently tap the bean
container (1).
Change the type of coffee if
necessary.
When the bean container
(1) is empty, wipe it with a
dry cloth.
see "Maintenance and
daily cleaning".
see "Maintenance and
daily cleaning".
Descale the appliance.
Use lowfat milk (1.5 % fat).
Wet the milk frother parts
and press together firmly.
Adjust the grinding unit to a
coarser setting. Use coarser
preground coffee.
Descale the appliance.
Use a type of coffee with a
higher proportion of robusta
beans.
Use fresh beans.
Adjust grinding setting to
fine.
TES502 | 02/2013
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