Simple troubleshooting
Problem
Display.shows
Refill bean container
although.the.bean.container.
15.is.full,.or.the.grinding.unit.
does.not.grind.the.beans.
No.hot.water.dispensed.
Too.little.or.no.milk.froth.
or.
The.milk.frother.10.does.not.
draw.the.milk.in.
The.selected.percup.quan
tity.is.not.reached..Coffee.
dispensing.slows.to.a.trickle.
or.stops.completely.
Coffee.has.no."crema".
Coffee.is.too."acidic".
Coffee.is.too."bitter".
If you are unable to solve the problem, please call the hotline.
Cause
Beans.are.not.falling.into.
.
the.grinding.unit.
(beans.too.oily).
The.milk.frother.10.or.its.
holder.is.soiled.
The.milk.frother.10.or.its.
holder.is.soiled.
Milk.unsuitable.for.frothing.
The.milk.frother.10.is.not.
correctly.assembled.
Coffee.is.ground.too.finely..
Preground.coffee.is.too.
fine.
Buildup.of.limescale.in.the.
appliance.
Unsuitable.type.of.coffee.
The.beans.are.no.longer.
fresh.
The.grinding.setting.is.not.
suitable.for.the.beans.
The.grinding.setting.is.too.
coarse.or.the.preground.
coffee.is.too.coarse.
Unsuitable.type.of.coffee.
The.grinding.setting.is.too.
fine.or.the.preground.cof
fee.is.too.fine.
Unsuitable.type.of.coffee.
Solution
Gently.tap.the.bean.con
tainer.15.
Change.the.type.of.coffee.if.
necessary.
When.the.bean.container.15.
is.empty,.wipe.it.with.a.dry.
cloth.
Clean.the.milk.frother.10.or.
its.holder.
Clean.the.milk.frother.10.or.
its.holder.
Use.lowfat.milk.(1.5.%.fat).
Wet.the.milk.frother.parts.
and.press.together.firmly.
Adjust.the.grinding.unit.to.a.
coarser.setting..Use.coarser.
preground.coffee.
Descale.the.appliance.
Use.a.type.of.coffee.with.a.
higher.proportion.of.robusta.
beans.
Use.fresh.beans.
Adjust.grinding.setting.to.
fine.
Adjust.the.grinding.unit.to.a.
finer.setting.or.use.finer.
preground.coffee.
Use.a.darker.roast.
Adjust.the.grinding.unit.to.a.
coarser.setting.or.use.coars
er.preground.coffee.
Change.type.of.coffee.used.
en
de
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