Human Touch ottoman Mode D'emploi page 11

limited warranty
Please read the following warranty information for important disclosures before using your new Human Touch Ottoman.
It is the Human Touch mission to design, develop, manufacture and sell innovative, high quality massage products that create a better and healthier way of life. We appreciate your
commitment to our mission and our products and are pleased to let you know that the Human Touch Ottoman that you purchased comes with a limited warranty.
The warranty provides peace of mind that you are covered for mechanical or structural defects in workmanship within the coverage guidelines and limitations outlined below.
Coverage Guidelines:
The warranty begins on the original purchase date and consists of:
• Factory Service (Labor): Human Touch will supply packing materials, cover return shipping to Human Touch, repair parts covered by this warranty and labor for repair work and
return shipping to purchaser when repairs are completed.
• Parts Only (Parts): Human Touch will supply repair parts that are covered by this warranty and return shipping to purchaser for repairs performed at the factory.
• Structural (Metal Frame): Human Touch will supply packing materials and repair parts covered by this warranty and return shipping to purchaser for repairs performed at the factory.
Human Touch Ottoman
New Products (Original Packaging Only)
Refurbished Products
Floor Demos (including "out of box")
In the unlikely event that your Human Touch Ottoman malfunctions or requires repair, please contact your retailer. For USA customers only, please contact Human Touch Customer Service at
(800) 355-2762 between the hours of 6 AM and 5 PM PST or cs@humantouch.com for assistance. You can also send a fax to customer service at (800) 840-2940.
All warranty service requires approval and authorization by Human Touch. Products require a Return Merchandise Authorization Number (RMA) for any returns to the factory.
For returns, the consumer is responsible for packing the product in the original box or in approved packaging that is available for sale from Human Touch. Shipping and freight coverage
under this warranty requires scheduling by Human Touch and only includes "curb-side" pickup/delivery. Products received without a valid RMA number or one clearly marked on the box will
be refused.
humantouch.com
Factory Service Parts
90 days 1 year
30 days 6 months
NONE NONE
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Structural
N/A
N/A
N/A