Accessories
Cooktop Cleaner
(ceramic glass models)
Order Part Number 31464
Cooktop Protectant
(ceramic glass models)
Order Part Number 31463
Cooktop Scraper
(ceramic glass models)
Order Part Number WA906B
Stainless Steel Cleaner and Polish
(stainless steel models)
Order Part Number 31462
All-Purpose Appliance Cleaner
Order Part Number 31682
Electric Griddle
(black nonstick)
Order Model Number JEA8200ADX
Grill Cover
(textured steel in black or white)
Order Model Number A341
Wok Accessories
(nonstick finish, wood handles, cover, steaming rack, rice
paddles, flat bottom and cooking tips)
Order Model Number A0142
Canning Element
(use with conventional coil cooktop only)
Order Model Number A0145A
Electric Grill Accessories
(element, 2 grill grates and basin liner pan)
Order Model Number AW8000ADB
Surface Wall Cap Dampers
®
Jenn-Air
6" (15.2 cm) round surface wall cap damper
Order Part Number A406
Jenn-Air
®
3¼" x 10" (8.3 x 25.4 cm) round surface wall cap
damper
Order Part Number A403
Grease Collection Jar
Order Part Number 8312P120-60
Replacement Grease Filter
Order Part Number 8312P121-60
Conventional Coil Cartridge
Black Porcelain - Order Model Number JEA7000ADB
Stainless Steel - Order Model Number JEA7000ADS
White Porcelain - Order Model Number JEA7000ADW
Halogen Cartridge
Black - Order Model Number JEA8130ADB
White - Order Model Number JEA8130ADW
Radiant Cartridge
Black - Order Model Number JEA8120ADB
White - Order Model Number JEA8120ADW
In Canada
If the problem is not due to one of the items listed in
the "Troubleshooting" section...
Call the dealer from whom your appliance was purchased, or call
Jenn-Air at 1-800-JENNAIR (1-800-536-6247) to locate an
authorized service company. When calling, please know the
purchase date and the complete model and serial number of your
appliance. Be sure to retain proof of purchase to verify warranty
status.
If the dealer or service company cannot resolve your problem,
write to:
Jenn-Air Brand Home Appliances
Customer eXperience Centre
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
Web address: www.jennair.ca
Or call: 1-800-JENNAIR (1-800-536-6247).
NOTE: When writing or calling about a service problem, please
include the following information:
1. Your name, address and daytime telephone number.
2. Appliance model number and serial number.
3. Name and address of your dealer or servicer.
4. A clear description of the problem you are having.
5. Proof of purchase (sales receipt).
User's guides, service manuals and parts information are
available from Jenn-Air Brand Home Appliances, Customer
eXperience Centre.
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