Warranty Period; Warranty Handling; Warranty Exclusions - Topcom Protalker 1016 Manuel D'utilisateur

Protalker 1016
13 Warranty
13.1

Warranty period

The devices have a 24-month warranty period. The warranty period starts on the day the new
unit is purchased. There is no warranty on standard or rechargeable batteries.
Consumables or defects causing a negligible effect on operation or value of the equipment are
not covered. The warranty has to be proven by presentation of the original or copy of the
purchase receipt, on which the date of purchase and the unit-model are indicated.
13.2

Warranty handling

A faulty unit needs to be returned to an authorized service centre including a valid purchase note
and a filled in service card. If the unit develops a fault during the warranty period, the service
centre will repair any defects caused by material or manufacturing faults free of charge, by either
repairing or exchanging the faulty units or parts of the faulty units. In case of replacement, colour
and model can be different from the original purchased unit.
The initial purchase date shall determine the start of the warranty period. The warranty period is
not extended if the unit is exchanged or repaired by the service centre.
13.3

Warranty exclusions

Damage or defects caused by incorrect treatment or operation and damage resulting from use
of non-original parts or accessories are not covered by the warranty.
The warranty does not cover damage caused by outside factors, such as lightning, water and fire,
nor any damage caused during transportation. No warranty can be claimed if the serial number
on the units has been changed, removed or rendered illegible. Any warranty claims will be invalid
if the unit has been repaired, altered or modified by the buyer
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