Simple troubleshooting
Problem
Coffee is too "bitter".
Display shows
Error
Call hotline
.
The water filter (21) does
not stay in position in the
water tank (17).
The coffee grounds are not
compact and are too wet.
Display shows
Clean brewing unit
Coffee or milk froth quality
varies considerably.
Water dripped onto the in
ner floor of the appliance
when the drip tray (8) was
removed.
If you are unable to solve the problem, please call the hotline.
Cause
The grinding setting is too
ine or the preground cof
fee is too ine.
Unsuitable type of coffee.
The appliance has a fault.
The water filter (21) is not
mounted correctly.
The grinding setting is too
fine or too coarse, or not
enough ground coffee has
been used.
Brewing unit (5) is soiled.
.
Too much preground cof
fee in the brewing unit (5).
The brewing unit's
mechanism is stiff.
Buildup of limescale in the
appliance.
Drip tray (8) removed too
early.
Solution
Adjust the grinding unit to a
coarser setting or use coars
er preground coffee.
Change type of coffee used.
Please call the hotline.
Firmly press the water filter
(21) straight down into the
tank connection.
Adjust the grinding unit to
a coarser or finer setting,
or use 2 level measuring
spoons of ground coffee.
Clean brewing unit (5).
Clean brewing unit (5).
(Pour in no more than 2
level measuring spoons of
ground coffee).
Remove the brewing unit
and treat with a special
grease intended for this pur
pose (Order No. 311368),
see "Maintenance and daily
cleaning".
Descale the appliance with
two descaling tablets as
described in the instructions.
Wait a few seconds after
the last drink was dispensed
before removing the drip
tray (8).
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