Troubleshooting
If you have any questions or problems not listed below, contact your Sony dealer or local
authorized Sony service facility.
Symptom
The playback picture does
not appear.
The picture is dark or
dim.
Horizontal stripes appear.
The picture suddenly
disappears.
Picture and/or sound has
noise.
The picture has no sound.
The sound is noisy.
The volume does not
become louder.
The battery pack
discharges quickly.
The black, red, and green
dots do not disappear.
The POWER ON/OFF
switch does not function.
30
-US
Cause
Connections are incorrect.
The user lock is set.
You are not wearing the Glasstron
correctly.
—
The window (where the picture is
displayed) is dirty.
You continued using the Glasstron
for three hours. (The Glasstron turns
off automatically after three hours to
prevent eye fatigue.)
The battery pack is dead.
The plugs of the audio/video cable
are dirty.
—
The AVLS function is on.
The battery pack is not charged
enough.
The battery pack is completely dead.
The LCD is made with high-
precision technology. However,
black points or bright points of light
(red, blue, or green) may appear
constantly on the LCD screen. This
is not malfunction.
(Effective dots: more than 99.99%)
—
Remedy
Connect the equipment correctly
(pages 14 - 17).
Unlock the user lock (page 25).
Put on the Glasstron correctly (pages
18 - 20).
Adjust the brightness (page 23).
Clean the display unit with a soft,
dry cloth (page 29).
—
Replace the battery pack (page 26).
Clean the plugs of the audio/video
cable.
Adjust the volume with the VOL
control (page 23).
Set the AVLS ON/OFF switch to OFF
(page 24).
Charge the battery pack fully or use a
new one (page 26).
—
Disconnect the AC power cord from
the wall outlet. After three minutes,
reconnect the AC power cord.