5. Frequently Asked Questions
Is my bike registered for use?
Each of our O2Feel electric bikes comes
with a registration certificate. This certificate
comes with the bike and complies with
decree 95-937 on preventing risks
associated with using bicycles.
What damage is covered by my
guarantee?
The guarantee covers manufacturing and
material faults. Any incorrect use by you
that could cause damage to the bike will
not be covered. With this in mind, consider
registering your electric bike online to
activate your guarantee.
How long is my guarantee for?
O2Feel guarantees all of its electric bikes
for 2 years for the batteries and 5 years for
the frames. Repairs will be carried out by
your reseller. If the repair is done by another
dealer, you will have to cover the costs
of labour. You can extend your guarantee
via our SerenityFeel programme. Feel free
to ask your approved O2Feel reseller for
information, or visit our website,
www.o2feel.com
What are the benefits of an electric bike
in terms of my health?
In general, electric bikes are strongly
recommended by doctors, who see them
as an excellent way of staying in shape and
getting healthier! They would also like this
means of transport ultimately to replace
cars, which are used too frequently for short
journeys.
Is the weight of an electric bike a key
factor in the choice of bike?
It is easier and more enjoyable to ride a light
bike, especially when it comes to folding
bikes. That's why O2Feel pays a lot of
attention to the weight of its bikes, and tries
to make them as light as possible.
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