Kinderkraft KOYA Guide D'utilisation page 40

Do not fold or store the product when it is wet and never store it in wet conditions, as it can lead to
mould growth.
VII WARRANTY
A. All Kinderkraft products are covered by a 24-month warranty. The warranty period begins on the
date of releasing the product to the Buyer.
B. The warranty is valid for products sold in the following countries: France, Spain, Germany,
Poland, United Kingdom, Italy.
C. In countries not listed above warranty terms and conditions are determined by the Seller.
D. It is possible to extend the warranty period to 120 months (10 years). Full text of the terms and
conditions and warranty extension registration form are available at
E. The warranty is valid only in the country where the purchase was made.
F. Complaints should
WWW.RMA.KINDERKRAFT.COM
G. The warranty shall not cover:
a. claims arising from product specifications, as long as they comply with those specified by the
manufacturer in the instruction manual or other documents of a legislative nature;
b. product damage caused by improper maintenance or use of inadequate chemicals;
c. colour change (discolouration) when the product has been exposed to direct sunlight against
the instructions provided in the instruction manual;
d. tear, wear, crack of fabric/plastic that is the fault of the Customer;
e. reduction in the quality of the product and consumables due to normal wear and tear;
f. products which have not been used according to specifications;
H. The warranty period for accessories attached to the device is 6 months from the date of sale,
with the exception of mechanical damage.
I. With regard to Products such as furniture, the Customer is obliged to deliver the Product only
at the express request of the Warrantor. In such a case, the Product should be packed in a way
that allows for safe transport, i.e., if possible, in the original packaging, or, if there is no original
packaging, in substitute, cubic packaging, which protects the Product against damage in
transport. The Guarantor reserves the right not to collect the Product if it is packed in an incorrect
way, until the indicated irregularities are removed.
J. The warranty claim for Products such as furniture is considered on the basis of the complaint
form available at www.rma.kinderkraft.com and the attached photos. In case the piece of
furniture is shipped by the Customer on its own, i.e. before the previous instruction from the
Guarantor, referred to in point I above, the Guarantor is not obliged to refund the costs incurred
in this way and take any actions resulting from the Guarantee.
K. These guarantee terms and conditions are complementary to the Customer's rights in relation
to 4KRAFT sp. z o.o. The warranty shall not exclude, limit or suspend the rights of the Customer
arising from the provisions on the warranty for defects in the goods sold.
Full text of Warranty Terms and Conditions is available at
All rights to the present document belong entirely to 4Kraft Sp. z o.o. Any unauthorized use of them
against their purpose, including in particular: using, copying, reproducing, making available - in whole
or in part, without the consent of 4Kraft Sp. z o.o. may result in legal consequences.
be submitted by completing
WWW.KINDERKRAFT.COM.
40
WWW.KINDERKRAFT.COM
the form available at