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Troubleshooting
Telephone does not work
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Check that the telephone cord is undamaged and properly
plugged in.
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Disconnect any additional equipment that may be connected. If
the problem is resolved, the fault is with the other equipment.
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Test the equipment on a known working line (e. g. at a
neighbour's). If the product works then the fault is with the line.
No number is shown when a call is received
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In order for this feature to function, you must subscribe to the
Caller Identification service from your network provider.
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If a message shows on the display, the call may be an
international call (no data received), or from a private or blocked
number.
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It may not be possible to receive CID information if the phone
operates in a PBX system.
If the telephone still does not work, contact the place of purchase for
service. Don't forget the receipt or copy of the invoice.
Technical Support
If you cannot resolve the fault using the faultfinder section, technical
support is available on the Premium Rate Number: 0906 302 0114.
Calls cost 50 pence per minute (prices correct at the time of going
to press), and is operational between 9AM - 5PM Monday-Friday
excluding Bank Holidays. Alternatively,
E-mail on: tech@doro-uk.com
You can contact us in writing: Consumer Support Group, Doro
UK Ltd., 22 Walkers Road, North Moons Moat, Redditch,
Worcestershire, B98 9HE, (regarding any Spares or Technical query),
or Telephoning (Spares only): 01527 584377
Web site: www.doro-uk.com
www.doro.com
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