15 In Case of Problems
Service Hotline
Should problems arise with the telephone, please refer to the following informa-
tion first. In the case of technical problems, please contact our hotline under tel.
0900 00 16 75 (only valid for calls within Switzerland − costs at time of going to
print: CHF 2.00 / min.). In the case of claims under the terms of guarantee, con-
tact your sales outlet. There is a 2 year period of guarantee.
Problems and solutions
Problems
No PSTN tele-
phone calls possi-
ble
PSTN connection
is disturbed or cut
off
The batteries are
empty within a
short time
Solutions
− The telephone is not connected properly or is defec-
tive. Only use the telephone connection cable sup-
plied.
− Test whether the telephone connection is in order by
using another telephone.
− The power adaptor plug is not plugged in or there is a
complete power failure.
− The rechargeable batteries are empty or defective.
− The handset is too far from the base station.
− The handset is too far from the base station.
− The base station is in an unsuitable location.
− The batteries are empty or defective.
− Place the handset in the base station properly. Clean
the contact surfaces on the handset and base station
with a soft, dry cloth.
− Place the handset in the base station for 16 hours.
In Case of Problems
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