Troubleshooting - Yamaha YSP-1400 Mode D'emploi

Troubleshooting

Refer to the table below when the unit does not function properly. If the problem you are
experiencing is not listed below or if the instructions below do not help, turn off the unit,
disconnect the power cable, and contact the nearest authorized Yamaha dealer or
service center.
First, check the following:
A The power cables of the unit, TV and playback devices (such as BD players)
are connected to AC wall outlets securely.
B The unit, TV and playback devices (such as BD players) are turned on.
C The connectors of each cable are securely inserted in to jacks on each device.
Power and system
Problem Cause
The power turns The auto-sleep function worked.
The unit will be automatically
off immediately.
turned off when one of the
following conditions is met.
- No operations for 8 hours
- No audio input and no
operations for 30 minutes
The internal microcomputer is
frozen, due to an external electric
shock (such as lightning or
excessive static electricity) or to a
drop in the power supply voltage.
The power The protection circuitry has been
cannot be turned activated three times
consecutively. (If you try to turn on
on.
the power in this condition, the
STATUS indicator flashes.)
The unit is not The internal microcomputer is
reacting. frozen, due to an external electric
shock (such as lightning or
excessive static electricity) or to a
drop in the power supply voltage.
The unit Another Bluetooth device is being
operates by operated nearby.
itself.
TV's 3D glasses The unit is blocking the 3D
glasses transmitter of your TV.
do not work.
18
Remedy
--
Hold down (power) on the front
panel of the unit for more than 10
seconds to reboot it. (If the problem
persists, disconnect the power cable
from the AC wall outlet and plug it
again.)
For product protection, the power
cannot be turned on. Unplug the
power cable from the AC wall outlet
and contact the nearest authorized
Yamaha dealer or service center.
Hold down (power) on the front
panel of the unit for more than 10
seconds to reboot it. (If the problem
persists, disconnect the power cable
from the AC wall outlet and plug it
again.)
Terminate Bluetooth connection of the
unit and connect the unit and device
again (p.12).
Check the position of the 3D glasses
transmitter of your TV and adjust the
position of the unit.
Audio
Problem Cause
No sound. Another input source is selected.
The mute function is activated.
The volume is too low.
No sound is The volume of the subwoofer is
too low.
coming from the
subwoofer.
The playback source does not
contain low-frequency signals.
The subwoofer setting is not
correct.
The volume The automatic volume adjustment
function worked.To prevent
decreases when
excessive loudness, the unit
the unit is turned
automatically controls its volume
on.
within a certain level when the unit
is turned on.
No surround Stereo playback is selected.
effect.
The volume is too low.
The volume of the surround left
and right channels is low.
The TV or playback device is set
to output 2-channel audio (such
as PCM) only.
The correct YSP position mode is
not selected.
Sound beams are not reflected
effectively off walls because of the
shape of the room, etc.
Noise is heard. The unit is too close to another
digital or high-frequency device.
Remedy
Select an appropriate input source
(p.8).
Cancel the mute function (p.8).
Turn up the volume (p.8).
Turn up the volume of the subwoofer
(p.8).
--
With the unit turns off, hold down the
SUBWOOFER key (+ or -) on the
remote control for more than 5
seconds to switch the subwoofer
setting (p.16).
If necessary, turn up the volume (p.8).
Select the surround mode key to
change for surround playback (p.10).
Turn up the volume (p.8).
Turn up the volume of the surround left
and right channels (p.15).
Change the digital audio output setting
on the TV or playback device.
Select a YSP position mode key on the
remote control which is best suited for
your listening environment.
Use of the sound reflection board (sold
separately) is recommended (p.21).
Move those devices away from the
unit.