TROUBLESHOOTING
ICE MAKER OPERATION
Ice Maker Will Not Operate
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can
result in death, re, or electrical shock.
Check that it is plugged into a grounded
3 prong outlet.
Check that the control is turned on.
Replace the fuse or reset the circuit breaker.
NOTE:
If problems continue, contact a qualified
electrician.
Room temperature must be above 55°F (13°C).
Otherwise, the bin thermostat may sense a cold
room temperature and shut off even though
the bin is not full of ice. The ice maker may not
restart once it does shut off.
If there was a large amount of water added to the
ice maker, wait a few minutes for the drain pump
to clear. If there is still water in the bin, check to
see whether the drain hose is kinked.
For models with drain pumps, check that the
drain hose is not damaged, kinked, or pinched
between the cabinet and the ice maker. Use only
the Whirlpool-approved drain pump kit,
Part Number
1901A.
12 | TROUBLESHOOTING
Ice Maker Seems Noisy
Water overflowing the reservoir is normal. This
overflow helps to purge minerals that were
removed from the water during the ice-making
process.
If there is a "whooshing" sound, check the following:
Make sure that the water supply is hooked up
and turned on.
Make sure that the drain cap is tight and the
water drain pan pump is securely attached to the
water pan.
If there is ice between the evaporator plate and
the cutting grid, check that the ice maker is level.
If the ice maker is level and the problem persists,
run a cleaning cycle.
If the ice maker is connected to a water supply
pressure in excess of 60 psi (413.7 kPa), you
may hear a loud sound during water filling
associated with the flow of water through the
inlet valve. Call a licensed, qualified plumber
to determine the best method to reduce the
supply of water pressure (50 psi [344.7 kPa] is
recommended).
ICE PRODUCTION
Ice Maker Runs But Produces No Ice
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or
electrical shock.
Check that the control is turned on.
Check that the water supply is properly
connected and turned on.
If the drain cap is loose, water will empty from
the water pan and you will have either thin ice or
no ice. Tighten the drain cap.
Clean the drain tube.
Check that there are no kinks in the drain line.