Servicing; Cleaning; Customer Service; What To Do In Case Of Malfunctions - Medion LIFE P69042 Mode D'emploi

6.8. Servicing

WARNING!
Never try to open or repair the equipment yourself. There
is a risk of electric shock!
Please contact our service centre if you have technical problems with the product.
Repairs should be performed by our authorised service partners only.
Please contact our customer service in the following cases:
• Liquid has seeped inside the 2.1 Channel Sound Bar with Wireless Subwoofer.
• The 2.1 Channel Sound Bar with Wireless Subwoofer is not working properly.
• The product has been dropped or the housing is damaged.

6.9. Cleaning

• Do not use solvents, corrosive cleaners or aerosol detergents to clean the prod-
uct.
Pieces of furniture often have various varnish finishes or synthetic coatings and are
treated with a wide range of care products. Some of these substances contain com-
ponents which are capable of adverse reactions with the loudspeaker feet. Use a
non-slip underlay to prevent this problem where applicable.

7. Customer service

7.1. What to do in case of malfunctions

Malfunctions often occur for the simplest of reasons, but some can also be complex
and require lengthy analysis. We have included a brief troubleshooting guide below
which may help to solve any problems.
If these suggestions do not bring any remedy then we will be pleased to help you
further. Just give us a call!

7.1.1. No sound / distorted sound

Is the audio device switched on, playback started, and have you set at least a medi-
um volume?
 Increase the volume if necessary.
Is the loudspeaker volume set high enough?
 Increase the volume if necessary.
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