Customer Service - Springlane Henry Notice D'utilisation

PROBLEM
A warning sound can be
heard and the device swit-
ches off automatically.
The temperature measured
by the Sous Vide Stick differs
from the temperature mea-
sured by a second device.
If your Sous Vide Stick Henry shows further defects, please contact a professio-
nal repairing service. Do not try to repair the device yourself.

CUSTOMER SERVICE

In principle, our products have a legal warranty duty of 2 years. Further claims
can only be processed in conjunction with a proof of purchase. Wearing parts
exclude any warranty claims, when usual abrasion has occurred. The durability
is determined by the respective handling and use of the products and is thus
variable.
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SOLUTION
The automatic switch off occurs when the
water level is too low. Fill more water into the
container.
The Sous Vide stick is calibrated according to
high standards and much more precise than
conventional temperature gauges. If necessary,
you can match the temperatures of several
other devices via the calibration mode; push
the temperature button for 5 seconds in order
to switch to the calibration mode. Adjust the
temperature difference between -9.9°C and
9.9°C (°F 14.18 and °F 49.82).Ideally, the cali-
bration should be conducted by an authorised
repair service.