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Problem
Possible Cause
Smoker not heating
Smoker is OFF.
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No Power
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Faulty controller or heating element.
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Another appliance plugged into same circuit as
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Circuit breaker trips or
smoker.
fuse blows
Moisture or water in controller or electrical
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connections.
Damaged cord or electrical connections.
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Smoker will not cook
Door of smoker is left open.
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properly
Insufficient preheat or temperature set too low.
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Inappropriate extension cord.
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Flare-ups
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Excess fat in meat.
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Excessive cooking temperature.
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Grease build up.
Persistent grease fire
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Grease trapped by food build up.
Remote control
The remote control is not sync'd to the
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is unresponsive
smoker
Error Codes:
ERR1 - Cabinet
Meat Probe is not plugged in.
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Temperature Sensor
ERR4 - Meat probe
Wires damaged or chafed.
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damaged
Thermostat is damaged / Bad
No Display
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All manuals and user guides at all-guides.com
Troubleshooting
Prevention/Solution
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Reset the Remote Control:
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11
Turn on the Smoker
Check for tripped household circuit breakers or GFI (Ground Fault
Interrupter). Reset or replace if necessary.
Try a known, working appliance in the outlet.
Try a different outlet, preferably on a different circuit.
Replace controller or heating element.
Do not use other electrical appliances on the same circuit.
Keep all electrical connections dry. Do not operate unit when raining.
Replace damaged controller or extension cord.
Close door on smoker while cooking.
Preheat 15-20 minutes. Increase controller setting.
Replace with appropriately rated cord (15 amps).
Trim fat from meat before cooking.
Adjust (lower) temperature as needed.
Clean smoker.
Turn te Smoker OFF. Keep door open and let fire burn out.
After smoker cools, clean insulation bowl.
Do not apply water to fire. Personal injury may result.
Main Control: press Temp button and hold for 3 seconds until it beeps.
Remote Control: Press Temp button and hold for 3 seconds until it
beeps
The Remote control is now sync'd to the smoker.
remote is sync'd with the smoker.
Plug in the Meat Probe.
Replace the Meat Probe.
Replace the Thermostat
indicates
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