The AirPoles do not need any maintenance but should be protected from damage during storage. Have any damage
repaired at the first opportunity.
Zips should be treated with care, use two hands to close and open and never tread on them. Never force a zip.
We strongly recommend that you carry a comprehensive spares kit including Dometic waterproof spray, Dometic
seam sealer and Dometic repair tape.
Repairs should only be made by a company authorised by Dometic or your supplying dealer. Repairs and alterations
made by an unauthorised company may invalidate your guarantee.
Guarantee
Dometic AIR awnings are covered by a comprehensive guarantee and we offer an excellent aftersales service that
can be accessed through your supplying dealer.
AirFrame - 2 years / Other components - 1 year
The guarantee covers manufacturing faults, materials and parts. The guarantee does not cover fading and UV
degradation, misuse, accidental damage, storm damage, permanent, semi-permanent* or commercial use. It does not
cover consequential losses.
Please contact your supplying dealer to make a claim. This does not affect your statutory rights.
* All-Season models have been designed for use on seasonal pitches.
Troubleshooting
PROBLEM
Diffi culty in pumping
up the awning.
Part of the awning
does not infl ate
Part of the awning does not defl ate An isolation valve may have been closed. Locate and open.
The AirPoles are kinked
If you suspect an air leak
If you still suspect
an air leak
If you think your awning
has a water leak
If your awning has a water leak at
specifi c points/areas
If you think your awning has a
water leak at the beading that
attaches to the caravan
4445103306
SOLUTIONS
1. The infl ation valve is not fully screwed into the AirPole.
2. The defl ation valves are open. Close.
3. Check the pump is working.
The isolation valves that connect the AirPoles may not be open.
Open all internal isolation valves and the air will fl ow into all the AirPoles. Do not close the
valves during normal use.
Add more air (9 psi).
1. Check that the infl ation valve is properly closed and that the black 'O' ring seal is in place.
2. Check that the top cap on the infl ation valve is done up tightly
3. Check that all the defl ation valves are closed
Close all the isolation valves in the awning. Wait for a while and then check each AirPole for
pressure. If there is reduced pressure in any AirPole check the connecting hoses to make
sure that the isolation valves are done up tightly and are properly seated. If you still suspect
a leak it will be necessary to investigate the individual AirPole. See the AirPole repairing and
changing section of this manual.
Most suspected leakage is actually condensation (see condensation section of this
manual). This forms on the inside of the awning fabric. Try to increase the ventilation by
opening doors. A waterproof groundsheet will help stop moisture from the ground causing
condensation. The fabric, used to make this awning, has a massive hydrostatic head, so it is
extremely unlikely that it would leak.
The main seams of this awning have been factory taped to help prevent leakage (not
All-Season). Depending upon your expectations, it may be necessary to treat the
remaining seams with a seam sealant. Seam sealant should also be applied to areas
where the taping is damaged or has peeled away through wear and tear. It can also be
applied to areas where a leak may have developed. Dometic seam sealant is available
from your dealer.
It is not possible to hot air tape the join between the awning and the keder beading.
Therefore we use a special waterproof sewing thread. This thread swells when wet to fi ll the
needle holes but the thread needs to become wet several times before it is totally eff ective.
This is known as 'weathering' .
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