en-us Troubleshooting
Issue
The ice maker is not functioning.
The appliance hums, bubbles,
buzzes, gargles, clicks, crackles or
rumbles.
The appliance makes noises.
17.1 Power failure
During a power failure, the temperature in the appliance
rises; this reduces the storage time and the quality of the
frozen food.
Notes
¡ Open the appliance as little as possible during a power
failure and do not place any other food in the appliance.
17.2 Conducting an appliance self-test
Your appliance has an appliance self-test which displays
faults that can be eliminated by your customer service.
Switch off the appliance. → Page 14
1.
Disconnect the appliance from the power supply.
2.
Unplug the appliance from the power source or switch
off the circuit breaker in the fuse box.
Connect the appliance to the electricity supply after 5
3.
minutes. → Page 8
30
Cause and troubleshooting
Ice cube production is switched off.
Switch on ice cube production. → Page 21
▶
There is no water being supplied to the appliance.
Ensure that there is a water supply and that the shut-off valve on the water
▶
connection is open.
Contact an installer if necessary.
Kink in the water hose.
Turn off the water supply and straighten the kink in water hose.
▶
If necessary, replace the water hose.
Fault in the ice maker.
Switch off the appliance. → Page 14
1.
Disconnect the appliance from the power supply.
2.
Unplug the power plug or switch off the circuit breaker in the fuse box.
Reconnect the appliance after 5 minutes.
3.
Switch on the appliance. → Page 14
4.
If the fault persists, call customer service. → Page 31
5.
Not a fault. A motor is running, e.g. refrigerating unit, fan. Refrigerant is flowing
through the pipes. The motor, switches, solenoid valves or water valves are
switching on or off. Automatic defrosting is running. Ice cubes fall into the ice
storage container.
No action required.
The appliance is not level.
Align the appliance using a bubble level and the screw feet.
▶
The appliance is not free-standing.
Observe the minimum clearances for the appliance.
▶
Fittings wobble or stick.
Check the removable fittings and, if required, replace these.
▶
Bottles or containers are touching.
Move the bottles or containers away from each other.
▶
Super freezing is switched on.
No action required.
¡ Check the quality of the food immediately after a power
failure.
– Dispose of any frozen food that has defrosted and is
warmer than 41 °F (5 °C).
– Cook or fry slightly thawed frozen food, and then
either consume it or freeze it again.
Switch on the appliance. → Page 14
4.
Within the first 2 minutes after switching on, press and
5.
hold for 10 seconds until an audible signal sounds.
a The appliance self-test starts.
a While the appliance self-test is running, a long audible
signal sounds.