Publicité
9� Manufacturer's warranty
Manufacturer's warranty of STEINEL GmbH, Die-
sel-strasse 80-84, DE-33442 Herzebrock-Clarholz,
Germany
All STEINEL products meet the highest quality standards.
For this reason, we, the manufacturer, are pleased to pro-
vide you, the consumer, with a warranty under the following
terms and conditions:
The warranty covers the absence of deficiencies which are
proven to be the result of a material defect or fault in manu-
facturing and which are reported to us immediately
after detection and within the warranty period. The warranty
shall apply to all STEINEL products sold and used in Ger-
many - excluding STEINEL Professional products.
You can opt for warranty cover in the form of repair or
replacement which will be provided free of charge
(if applicable, in the form of a successor model of the same
or higher quality) or in the form of a credit note.
The warranty period for the STEINEL product you have
purchased is 3 years (5 years for products from the XLED
home range) in each case from the date on which the
product was purchased.
We shall bear the shipping costs but not the transport risks
involved in return shipment.
Statutory rights accruing from defects, gratuitousness
The warranty cover described here shall be applicable in
addition to the statutory rights of warranty – including spe-
cial consumer protection provisions – and shall not restrict
or replace them. Exercising your statutory rights in the event
of defects is gratuitous.
Exemptions from the warranty
All replaceable lamps are expressly excluded from this war-
ranty. In addition to this, the warranty shall not cover:
– any wear resulting from use or any other natural wear of
product parts or any deficiencies in the STEINEL product
that are attributable to wear caused by use or other
natural wear,
– any improper or non-intended use of the product or any
failure to observe the operating instructions,
– any unauthorised additions, alterations or other modifica-
tions to the product or any deficiencies attributable to the
use of accessory,
– supplementary or replacement parts which are not
genuine STEINEL parts,
– any maintenance or care of products that is not carried
out in accordance with the operating instructions,
– any attachment or installation that is not in accordance
with STEINEL's installation instructions,
– any damage or loss occurring in transit.
Application of German law
The warranty shall be governed by German law excluding
the United Nations Convention concerning the International
Sale of Goods (CISG).
Making claims
If you wish to make a warranty claim, please send your
product complete and carriage paid with the original
receipt of purchase, which must show the date of purchase
and product designation, either to your retailer or directly to
us at STEINEL (UK) Ltd. – 25 Manasty Road, Axis Park, Or-
ton Southgate, GB- Peterborough Cambs PE2 6UP United
Kingdom.
For this reason, we recommend that you keep your receipt
of purchase in a safe place until the warranty period expires.
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Y E A R
MANUFACTURER'S
WARRANTY
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